usability

This article comparing the usability of Joomla vs. WordPress has already been linked by everybody’s uncle, but it’s still worth a look.

I find it amusing, however, that none of the comments so far on that blog post mention the commitment that the core WordPress team appears to have on making blogging fun. If you start with the goal of making something fun, then add sophistication to make it flexible without being complex, you’ll get a very different result than you would if you started with different goals.

This an old one, but it just caught my atention. In A List Apart tells us Usability experts are from Mars, graphic designers are from Venus. Is this still true? Haven’t the last several years been about the triumph of good design in both the usability and graphic senses? Or are rounded corners not actually useful?

Free from Nielsen Norman Group: Beyond ALT Text, Making the Web Easy to Use for Users With Disabilities, a report on web design for users with disabilities. “Seventy-five best practices for design of websites and intranets, based on usability studies with people who use assistive technology” According to the blog post, usability is three times better for non-disabled users.

A bibliographic instruction quiz we used to use asked students how many of Dan Brown’s books could be found in our catalog. The idea was that attentive students would dutifully search by author for “brown, dan,” get redirected to “Brown, Dan 1964-,” and find three books. Indeed, the expected answer was “three.”

As it turns out, my library has all four of Dan Brown’s published books, including the missing Digital Fortress. The problem is that three books are cataloged under the more common Brown, Dan 1964-, but Fortress was cataloged under Brown, Danielle.

The problem is that cataloging is imperfect.

Yeah, it takes some marbles to say that, but the fact is that cataloging is a human endeavor. Humans make mistakes. The challenge we face is to build systems that tolerate error, and then make it easy to fix those errors when discovered.

I was especially young and impressionable when I discovered Don Norman‘s The Design of Everyday Things, but I still claim it’s required reading for anybody who’s read more than one post here at MaisonBisson. That’s self selection at work, but let me put it this way: unless you’re the only consumer of the things you create, then you need to read this. Now.

I feel foolish to have only recently discovered Norman’s website and essays. It’s there that I found he’s giving the commencement address today at Northwestern’s McCormick School of Engineering Professional Masters Programs. He summarizes his prepared statement thusly:

If you work very hard, perhaps you too can get a silly hat like this (wearing my silly racoon-tail hat from the University of Padua). What is the moral? Take your work seriously, so someone might award you the hat (and the honorary degree that goes with it). But, as the hat illustrates, never take yourself seriously: strive to do things that matter, that make a difference, but have fun while doing so.

It’s cutesie, but I kinda like the message, and not just because today is also my birthday and I’m especially susceptible to schmaltz. Eh…