Reactions

Facebook introduced reactions with an emphasis on both the nuance they enabled and the mobile convenience: “[I]f you are sharing something that is sad [...] it might not feel comfortable to Like that post.” Later: “Commenting might afford nuanced responses, but composing those responses on a [mobile] keypad takes too much time.” » about 800 words

Jeeves Is Back! Does Your Organization Need Its Own Avatar/Personality?

If you remember Ask.com, you probably remember Jeeves. Now he’s back on the UK site. It turns out that people liked the old chap, and in this age of social media, it’s probably prudent to have a corporate avatar (it looks a lot better on Facebook, anyway). There’s more about the resurrection at Search Engine […] » about 100 words

No Such Thing As Bad Publicity

Finding a 2007 blog post about a condom and a cheeseburger made a friend ask if student blogs should be moved off-domain. My flippant answer was “There’s no such thing as bad publicity.” His retort was simple and quick: “Tell that to the catholic church.” It stung. He had me, I was sure. It’s hard […] » about 300 words