social software

Jenny Levine alerted me to the Pew Internet & American Life Project report on teens as both content creators and consumers.

It turns out that teens, and teen girls especially, are highly active online IMing, sharing photos, blogging, reading and commenting on other’s blogs, and gaming. An especially strong trend in this group is the use of web technologies for collaboration. Interactivity, increasingly, is being defined by the teen’s ability to ask questions, comment, or contribute. Take a look at this quote, (found via this BBC report):

These teens would say that the companies that want to provide them entertainment and knowledge should think of their relationship with teens as one where they are in a conversational partnership, rather than in a strict producer-consumer, arms-length relationship.

Jenny calls this the “4Cs,” for conversation, community, commons, and collaboration. Clearly, services that allow those 4Cs are preferred over those that don’t. Competitively, where do you stand? How well have you embraced the 4Cs in your online services.

Ross Mayfield’s new social software list discusses Ning, Flock, Wink, Memeorandum, Sphere, and Rollyo.

I won’t link to The New York Times anymore, but when Ross Mayfield quotes them, I don’t have to.

The story is that life is full of interruptions. The typical office environment today apparently allows workers “only 11 minutes on any given project before being interrupted and whisked off to do something else.” Worse, “each 11-minute project was itself fragmented into even shorter three-minute tasks, like answering e-mail messages, reading a Web page or working on a spreadsheet.”

Interesting stuff. Mayfield points it out as a reason to build more awareness of this in our communication/social software. He also popped this link to Jon Udell’s post on attention economics.

They say “Zimbra is a community for building and maintaining next generation collaboration technology.” What I’d like to know, however, is whether Zmbra is a community driven, social software answer to the problems of groupware — typically driven by management’s needs.

The developers describe Flock as

[T]he world’s most innovative social browsing experience. We call it the two-way web.

Which is a good enough sales pitch to make me try the free demo, but it’s all still a private beta. Perhaps they’re trying to prove the point that nothing builds buzz better than unavailability. Osakasteve gushes:

A browser that is designed around social software like blogs and flickr

And Roland Tanglao overflowed:

I was blown away! Drag and drop blogging – drag text from a blog post and it automatically creates a cite tag with a link to the original post and the quoted text is indented using a blockquote tag. Drag and drop Flickr photos. And Chris teased me with some more future features like having del.icio.us as your bookmarks (goodbye to useless local bookmarks).

Extra: it’s based on Firefox and will fully love Mac, Win, and Linux. Interesting ideas…where’s my beta invite?