Questions Are All Around Us

<a href="http://www.flickr.com/photos/search/tags:library%2Creference%2Cinformation%2Csilly/tagmode:all/">These pictures are mostly foolish</a>, but here's a small point: none of us had ever seen a cop pull over a cab -- certainly not a cab with passengers -- before this, so we were all rather curious about why. <a href="http://maps.google.com/maps?f=q&hl=en&q=cambridge,+ma&ll=42.372947,-71.094954&spn=0.004137,0.013518">In front of us</a> stood a question, an example of the many questions we all encounter every day, and it's the kind of question that few of us would ever suggest going to the library to answer. » about 200 words

Jenny Levine’s Online Library User Manifesto

Drawing from John Blyberg‘s ILS Customer’s Bill of Rights and The Social Customer Manifesto, Jenny Levine offers this Online Library User Manifesto: I want to have a say, so you need to provide mechanisms for this to happen online.   I want to know when something is wrong, and what you’re going to do to […] » about 300 words