locus of control

A Message From The Establishment To The Establishment

We must stop thinking of ourselves as a good-idea factory whose every thought has greater merit than those of our customers. Procter & Gamble doesn’t even do that.

First They Ignore You, Then They Ridicule You, Then They Fight You

It’s an aside to Kathryn Greenhill’s larger point, that all this 2.0 stuff is about a shifting power to the user, but she places L2 somewhere on Ghandi’s continuum of change between ridicule and fight. The photo above (original by Monster) is in support of Greenhill’s larger point: control is shifting. Trains were once seen […] » about 200 words

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We must stop thinking of ourselves as a good-idea factory whose every thought has greater merit than those of our customers. Procter & Gamble doesn’t even do that.