Here’s a lesson the rest of the world’s airports could take from PDX: free WiFi.
Most other aiports charge dearly for WiFi, but PDX offers it free. Knowing this, I arrived at the airport a couple hours early and got my dinner and caught up on my email here instead of elsewhere. The Port of Portland didn’t get my $7.95 an hour, but they did get an extra customer in their restaurants and shops.
And now that my flight is delayed (because the incoming flight had to land in Denver to top off its fuel tanks!), the WiFi is giving me something to do besides complain (I’m saving my book for on the plane).