customer relations

Plazes, a kinda-cool, formerly networked-based geolocation tool has just been revamped. They’ve been promoting this change for over a month (I got a cool invite to the launch party, but couldn’t make the flight to Germany), and they’re continuing the push now that it’s live. I’ve used the new service for a few days, the […] » about 400 words

Rebekka Guðleifsdóttir is one of my favorite photographers on Flickr. Her photos are amazing, and it’s clear a lot of people agree. That’s the easy part. Then two problems arose: First Rebekka discovered that somebody was selling her photos for profit, and she posted about it. The community was shocked, and angry. And then, and […] » about 600 words