These pictures are mostly foolish, but here’s a small point: none of us had ever seen a cop pull over a cab — certainly not a cab with passengers — before this, so we were all rather curious about why. In front of us stood a question, an example of the many questions we all encounter every day, and it’s the kind of question that few of us would ever suggest going to the library to answer.
I noted Aaron Schmidt‘s points on IM in libraries previously, but what I didn’t say then was how certain I was that popular instant messaging clients like AOL Instant Messenger or Yahoo!’s or Google’s are far superior to the so-called virtual reference products. Why? They’re free, our patrons are comfortable with them, and they work […]
Aaron Schmidt’s 10 points about IM in libraries include: Instant Messaging is free (minus staff time) Millions of our patrons use IM every day. For some, not being available via IM is like not having a telephone number. There are three major IM networks (AIM, Y!M, MSN) Y!M and MSN will be interoperable at some […]