Speaking Thursday at the Boston Library Consortium‘s annual meeting in the beautiful Boston Public Library, my focus was on the status of our library systems and the importance of remixability. My blog post on remixability probably covers the material best, but my slides are online as both an animated QuickTime and PDF. BPL, BLC, boston […]
“Bagged products” is little better than “cookery.” I’m gonna bet that no customer has ever asked the sales people for “bagged products,” that nobody’s ever checked the yellow pages for “bagged products,” and without context, nobody would come close to answering a question on what the heck “bagged products” are all about. But we do […]
Librarians should not assume that college students welcome their help in doing research online. The typical freshman assumes that she is already an expert user of the Internet, and her daily experience leads her to believe that she can get what she wants online without having to undergo a training program. Indeed, if she were to use her library’s Web site, with its dozens of user interfaces, search protocols, and limitations, she might with some justification conclude that it is the library, not her, that needs help understanding the nature of electronic information retrieval.