Usage Instructions

"tear open packet and use"

What’s really angering about instructions […] is that they imply there’s only one way […] their way. And that presumption wipes out all the creativity. Actually there are hundreds of ways […] and when they make you follow just one way without showing you the overall problem the instructions become hard to follow in such a way as not to make mistakes. You lose feeling for the work. And not only that, it’s very unlikely that they’ve told you the best way.

Apologies to Mr. Pirsig.

usage, instructions, one way, zen and the art of motorcycle maintenance, towelette, fresh nap

2 thoughts on “Usage Instructions

  1. I believe that many instructions today, are no more than a type of legal disclaimer outlining the prescribed use of something so that when the man buys the coffee and burns himself litigation becomes more difficult. I don’t think they have anything to do with best practices anymore. I do like your MacGuyver philosophy though…

  2. “Just tear open packet and use” – I haven’t met this guy and he already sounds annoyed with me…
    “Just tear open packet and use” – If you’re having trouble with this, clean hands is the least of your worries…
    “Just tear open packet and use” – they need to add “discard moist towelette when done, for chrissakes!”

    However, the thing that strikes me the most is the fact that they felt they needed a WHOLE PARAGRAPH of romance copy describing their product.

    This packet represents everything that’s wrong in design and packaging today…

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