I don’t know if it’s just the Mother’s day effect, but the top 10 online retailers for May 2009 were dominated by flower shops. The top shop is converting almost 40% of their visitors to buyers, though the average is just over 5%. Tim, meanwhile, claims he’s lowered his bounce rate to just 10%.

Timeline is a SIMILE project that uses Exhibit JSON (which you can create with Babel).

From Jessamyn: “don’t toss up a bunch of bibliographic citations when a decent URL will do. You’re online, act like you’re online.”

I’m not sure exactly what I’ll do with it, but thanks to this tip about webkit2png, I now know how to get screen captures of websites. Maybe useful for archiving. Who knows.

Hearing Steve Souders at WordCamp last week got me thinking about website performance, so I went looking for more. The slides from his WordCamp talk are online, but he gave a similar talk at Google I/O which got videotaped and posted richer detail than his slides alone will ever reveal.

Also on his blog: Use the Google AJAX Libraries API when you don’t have a CDN, and a post that asks why make users wait to download all your javascript before they see the page if you’re only going to use 25% of it at first?

Have You Thanked the Internet Lately? OneWebDay, our opportunity to celebrate “one web, one world, one wish” is just about a week away (though it falls on Yom Kippur). This video explains a bit and Tim Berners-Lee is planning his own video (worth mentioning: his net neutrality post).

If things work out, I’ll be posting a video too, even though I’ll likely be offline most of that day (not observing Yom Kippur, at a friend’s wedding).

onewebday2007, onewebday, internet, web, world wide web, arrival of the stupendous

Inside Higher Ed asks Are College Students Techno Idiots? Slashdot summarized it this way:

Are college students techno idiots? Despite the inflammatory headline, Inside Higher Ed asks an interesting question. The article refers to a recent study by ETS, which analyzed results from 6,300 students who took its ICT Literacy Assessment. The findings show that students don’t know how to judge the authoritativeness or objectivity of web sites, can’t narrow down an overly broad search, and can’t tailor a message to a particular audience. Yikes. According to the article: ‘when asked to select a research statement for a class assignment, only 44 percent identified a statement that captured the assignment’s demands. And when asked to evaluate several Web sites, 52 percent correctly assessed the objectivity of the sites, 65 percent correctly judged for authority, and 72 percent for timeliness. Overall, 49 percent correctly identified the site that satisfied all three criteria.’

Here’s what I mean. Just because about 90% of American teens regularly use the web and over half are on MySpace doesn’t mean that they know a lot (or anything) about technology or critical thinking. To think it does reflects the huge difference between how they use and think about the web and how ‘adults’ do.

That isn’t to say all ‘adults’ are as mistaken as ETS and Inside Higher Ed appear to be. Flickr is a social photo sharing site teaming with ‘adults’ driven with the same motivation teens on MySpace have: to do something fun and share it.

And just because our teens are using the web doesn’t mean they don’t need good, innovative teachers who know how to communicate with them.

[tags]technology, information literacy, technoidiots, teens, students, web[/tags]

Not A Pretty Librarian has kicked things off well with a first post titled “It Is Not A Tool,” covering an argument about which has more value to a teenager: a car or a computer.

On one side is the notion that “She can’t drive herself to work with a computer.” While, on the other side is the growing likelihood that she won’t drive to work at all, but instead simply work at whatever computer she has available. But then, this is a teenager, and maybe practical matters like work don’t top the list. And that’s where Not A Pretty Librarian (who are you?) asks:

Can you imagine being nineteen right now without computer access?

Indeed, when college students are spending so much time on AIM and logging into Facebook daily, is a car really as important as a computer in a teenager’s social life? When 89 percent of students start their research in a search engine, isn’t the computer more important than a car to get to the library?

car, computer, computer use, importance, internet, lib20, libraries, library 2.0, not a pretty librarian, teen, teenagers, value, web

Following Edward Tufte’s advice, I’ve been wanting to offer a presentation without slides for a long time now; I finally got my chance in Portland. The downside is that now I don’t have anything to offer as a takeaway memory aid for my talk. My speaking notes are too abstract to offer for public consumption, but below are the URLs from them along with a tiny bit of context.

Foundation

Increasing use of the web is changing our expectations of information services and places greater demands of self-service on them. If “Web 2.0” has any meaning, it’s this notion that internet services are no longer the stuff of science fiction, but a part of our every day reality.

One interesting reflection of this increasing usage and comfort with the web is the development of social software like MySpace, Facebook, blogs, wikis, social bookmarking, Flickr, and also LibraryThing.

It takes a moment, sometimes, to realize what’s changed in the ten years since the first Mosaic browser opened the web to a mass audience. Kevin Kelly tried to explain that when he noted: “The accretion of tiny marvels can numb us to the arrival of the stupendous.”

Okay, now what?

We need to understand how people now search for and interact with information. Part of that means making peace with search engines and making sense of “findability.” Peter Morville’s Ambient Findability addresses this question in terms directly relevant to libraries. To that I add the notion of The Google Economy and a set of rules for participation (and findability) in it:

• Linking must be possible
• Linking must be desirable
• Linking must be measurable

I argue that libraries are rich with the stuff people would like to link to, but the architecture of our systems often fails us on the other aspects.

I’ve been exploring this with my WPopac project, and I’ve seen some interesting results in the four months that it’s been live and available to the public. One example is that a web search for “joe monninger” returns the WPopac page as the top hit. Elsewhere, WPopac content is appearing in blogs (examples: Fuzzyfruit and Angie) and as a result some of the books in WPopac are now highly ranked in web search engines (example: A Baby Sister For Frances is now the only non-commercial result in the first page of Google results).

A rather more controversial look into how the Google Economy works can be found in Google’s explanation of their search results. Interestingly, the same factors within the Google Economy that created the controversy also made possible a solution: the top search result for “Jew” is now the Wikipedia page.

How can we track our participation in the Google Economy?

Alexa might be best described as the Nielsen ratings for the web. Tracking the daily changes in reach and rank (and looking at all the variations of the graph) can be rather addictive. Alexaholic serves that fix by offering more varied views of the same data.

It should be said, however, that the results in Alexa are the slowest to reflect changes or improvement in a service’s role in the Google Economy. A more immediate pulse of things can be taken at Technorati or within Google.

Last word

As we consider ways to improve our online services — as we look to build the online library of the near future — these words echo in my mind:

Nobody cares about you or your site. Really. What visitors care about is getting their problems solved. Most people visit a web site to solve one or more of the following three problems.

• They want/need information
• They want/need to make a purchase / donation.
• They want/need to be entertained.

Too many organizations believe that a web site is about opening a new marketing channel or getting donations or to promote a brand. No. It’s about solving your customers’ problems. Have I said that phrase enough?

In short, our libraries’ web sites are the online embodiment of our libraries. Our patrons don’t want to know how to use our library, they want to find in our online services the value that libraries offer in their in-person services. They want online services that deliver answers.

findability, future libraries, google economy, lib 2.0, libraries, library, library 2.0, online libraries, opac 2.0, presentation, usability, web, web 2.0, wpopac

With 1,800 CMS vendors in the marketplace, we’re mining what we know or know-of as a way to shorten the list. Kim named the following four:

• Joomla, a derivative of Mambo
   
• Collage appears to have good content reuse features
   
• OmniUpdate has a good list of higher ed clients
   
• Drupal: open source and turning heads

cms, content management system, joomla, collage, omniupdate, drupal, commercial, open source, oss, web, web management

Ryan Eby gets excited over LiveSearch. And who can blame him? I mention the preceding because it explains the following: two links leading to some good examples of livesearch in the wild.

Inquisitor is a livesearch plugin for OS X’s Safari web browser. It gives the top few hits, spelling suggestions where appropriate, and links to jump to other search engines.

Garrett Murray’s ManiacalRage is an interesting blog on its own, but he’s also doing some good AJAX on his search interfaces. Look first at the archive search. But also take some time to appreciate the new content search. Sure, you’ll have some complaints, but it’s his site and not yours and there are some ideas there that are pretty interesting and useful.

live, search, live search, livesearch, ajax, ahah, javascript, web, web applications, library, libraries

Via Brad Neuberg: RSnake’s XSS (Cross Site Scripting) Cheatsheet: Esp: for filter evasion.

Limitations on cross site scripting (XSS hereafter) have been troubling me as I try to write enhancements to our library catalog, but the reasons for the prohibition are sound. Without them I could snort your browser cookies (RSnake lists: “cookie/credential stealing/replay/session riding” among the threats, but a well-planned attack could also fetch resources from internal webservers and deliver them to external data thieves).
It turns out you can insert JavaScript in <img> tags (among many, many others) and obfuscate it with Unicode, hex, and other less-readable encodings or by inserting tab characters (“&#x09;”) or newlines (“&#x0A;”). It would be impossible for me to list every possible attack vector, but RSnake takes a good stab at it.

If you allow users to insert HTML in comments, you should be aware of this….

tags: browser threats, cheatsheet, cross site javascript, cross site scripting, filter evasion, internet threats, javascript, scripting, threat, threats, web, web browser, xss

“Web Pages That Suck: learn usability and good Web design by looking at bad Web design.”

web design, web, suck

Bookmarklets are interesting little bits of JavaScript stored as bookmarks. They’ve been around since about 1998 (earlier?), but I’ve never bothered to write one.

Here are a few examples:

• This sort of creates a bookmark
• Alexa Snapshot
• Wayback

tags: bookmark, bookmarklet, browser, javascript, web, web browser

37signals takes on Google and suggests some improvements.

tags: 37signals, consulting firm, design, google, google search, improvements, improving google, search, search improvements, usability consulting, web, web design, web search

That headline might seem a little late among the folks reading this. But we’re all geeks, and if not geeks, then at least regular computer users. Regular computer users, however, are a minority. Worldwide, only around 500 million people have internet access, and fewer than 100 million people in the US have internet access at home. With populations of over 6 billion and 300 million respectively, there’s clearly a lot of growth potential.

Truth is, computers are the poor cousins to phones and television in terms of market penetration. In the US, Nielsen estimates there are over 275 million people with TVs in their homes today, and the CTIA says there are over 180 million mobile phone users.

The market opportunity is clear, but I think our notions of what a “computer” is have to change. Yes, computers have been through a lot of changes in 20 some odd years, but they’re still very much the same. Some might say that cars are basically the same as they were 100 years ago because they all mostly run around of four wheels and be happy with it. But transportation has seen tremendous change. Computers as we know them don’t own the internet any more than cars own the road or railroad or bike trails or skies.

Email was the killer app that made people interconnect their networks, the web was the killer app that got 90+ million users online already. And those users are the critical mass that pushes the development of real web applications — applications that are starting to beat desktop apps at their own game and doing things that desktop apps can’t.

With this flowering age of web applications, the age of internet connected information devices is coming. But we need something different from the computers we’ve become accustomed to. We need a device that is designed to serve the 90 million Americans who have cell phones, but don’t appear to have their own computers or home internet access. We need a device that replaces TVs as the leading entertainment and news medium. Because the information age will have arrived when there’s a dozen kiosks in every mall hawking internet tablets and we see them lined up at Best Buy with differentiated models for the kitchen, living room, the kids rooms, and for camping.

Background: this post is grew out of some discussion at TeleRead, NoSheep, and here at MaisonBisson.

tags: access, change, change computers, computer, computing, critical mass, desktop apps, email, geek, geeks, information age, information system, internet, internet access, internet connected, killer app, market opportunity, network, paradigm shift, penetration, portable computing, web, web applications

Colin over at Command-Tab alerted me to some great cheat sheets, including this one for JavaScript at ILoveJackDaniels.com.

tags: cheat sheet, cheat sheets, javascript, programming, web, web development

I’m off visiting the good folks at Pepper today. I’ll update this post with photos as soon as they’re available, then look for a pair of posts about how the hardware/software works and what I’d like to do with it later.

Until then, here are some related posts: Ultra Portable Computing, Pepper Pad 2, and Portable Computing.

UPDATE: the picture above is blurry because of my poor photography skills. Better pictures can be found at the Pepper site. Look for more about the Pepper Pad in the next few days.

tags: computer, computing platform, hardware, internet, pepper, software, ultra portable, web, web computing