Point A: John Blyberg’s ILS Customer Bill-of-Rights.
Point B: Dan Chudnov’s The problem with the “ILS Bill of Rights”
Response: John Blyberg’s OPACs in the frying pan, Vendors in the fire
While there’s some disagreement between John and Dan, I can’t help but see a strong concordance between their posts: Both are an attempt to educate potential customers. [...]

Posted June 20, 2006 by Casey
Categories: Libraries & Networked Information. Tags: conversations, customer, free market, lib20, libraries, library, library 2.0, markets, purchase decisions, purchases, vendor. 7 Comments.

Zach got a call from the Serena Collage rep who rattled off this list of customers in New England:

Boston College
Northeastern
Bristol Community College
UMass Lowell

cms, content management, web content management, serena, collage, serena collage, content management system, vendor, commercial cms

Posted December 21, 2005 by Casey
Categories: Technology. Tags: cms, collage, commercial cms, content management, content management system, serena, serena collage, vendor, web content management. 4 Comments.

I feel a little misrepresented by a post from Talis’ Richard Wallis claiming you don’t need technology for Library 2.0 - but it helps, but the company blog doesn’t allow embedded URLs, so I’m posting my comment here:
Richard, please don’t misunderstand me. Technology is the essential infrastructure for Library 2.0. My point was that technology [...]

Posted December 6, 2005 by Casey
Categories: Libraries & Networked Information. Tags: future, ils, lib20, libraries, library, library 2.0, library20, open systems, talis, vendor, vision, web 2.0, web20. 2 Comments.

CMS Market Watch tells us that there are 1,800 CMS vendors, and some of them are getting a little feisty.
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Posted December 1, 2005 by Casey
Categories: Blink, Technology. Tags: 1800, cms, cms vendors, competition, content management system, content management systems, feisty, marketplace, vendor, vendors. One Comment.