Site Crashed…Recovered…Sort Of

My hosting provider lost a server, and their most recent backup of my database was from Wednesday. That was newer than what I had, so that’s what I’ve got. Any comments submitted between then and mid afternoon today have been lost. I was luckier with my posts: I write most of them in ecto and [...]

Sprint WiFi Sucks

I’m back in Oakland Airport, but this time I’m bringing my own network and I don’t have to deal with Sprint’s WIFI mess.
See, the problem isn’t just that it costs too much. The problem is that once you pay, you’re plopped at the login page where the login I just created doesn’t work.
And worse, [...]

Better Business Bureau Pulls One Out

I gave up on Hostgator a while ago, and I thought I’d cancelled my account until I noticed they were still charging me monthly (yeah, I should pay more attention to what’s on my CC bill). When I contacted them about it they claimed I never fully cancelled. Here’s a copy of the form I [...]

Who Makes These Decisions Anyway?

Brian’s comment at RemainingRelevant should resonate with many of us:
Something to consider about why libraries end up with bad interfaces (at least as far as catalogs go) is that it might be that the people who use the interface (and help the public use it) are not the people who decide which interface to use.
When [...]

Q: Why Do Some Things Suck?

A: Because we compare them to the wrong things.
I’m in training today for a piece of software used in libraries. It’s the second of three days of training and things aren’t going well. Some stuff doesn’t work, some things don’t work the first (second, third…ninth) time, and other things just don’t make sense. At [...]

Web Pages That Suck

“Web Pages That Suck: learn usability and good Web design by looking at bad Web design.”
web design, web, suck