Cataloging Errors

A bibliographic instruction quiz we used to use asked students how many of Dan Brown’s books could be found in our catalog. The idea was that attentive students would dutifully search by author for “brown, dan,” get redirected to “Brown, Dan 1964-,” and find three books. Indeed, the expected answer was “three.”
As it turns out, [...]

Talking ‘Bout Library 2.0

Users want a rich pool from which to search, simplicity, and satisfaction. One does not have to take a 50-minute instruction session to order from Amazon. Why should libraries continue to be so difficult for our users to master?
— from page 8 of the The University of California Libraries Bibliographic Services [...]