photo: copenhagen subway
We must stop thinking of ourselves as a good-idea factory whose every thought has greater merit than those of our customers. Procter & Gamble doesn’t even do that.
— paraphrased
innovation, wikinomics, customers vs. creators, locus of control
It’s an aside to Kathryn Greenhill’s larger point, that all this 2.0 stuff is about a shifting power to the user, but she places L2 somewhere on Ghandi’s continuum of change between ridicule and fight.
The photo above (original by Monster) is in support of Greenhill’s larger point: control is shifting. Trains were once seen as [...]
