Drawing from John Blyberg’s ILS Customer’s Bill of Rights and
The Social Customer Manifesto, Jenny Levine offers this Online Library User Manifesto:

I want to have a say, so you need to provide mechanisms for this to happen online.  
I want to know when something is wrong, and what you’re going to do to fix it.  
I [...]

Posted January 25, 2006 by Casey Bisson
Categories: Libraries & Networked Information. Tags: collaboration, commons, community, conversation, future library, future of libraries, interactivity, jenny levine, libraries, library, manifesto, millennials, online library user manifesto, social software. 2 Comments.

Jenny Levine alerted me to the Pew Internet & American Life Project report on teens as both content creators and consumers.
It turns out that teens, and teen girls especially, are highly active online IMing, sharing photos, blogging, reading and commenting on other’s blogs, and gaming. An especially strong trend in this group is the use [...]

Posted November 8, 2005 by Casey Bisson
Categories: Libraries & Networked Information, Technology. Tags: 4cs, collaboration, commons, community, conversation, interactivity, internet, jenny levine, pew internet, pew internet & american life project, pew internet project, social internet, social software, social web, teenagers, teens, youth. 4 Comments.