I awoke this morning to a bit of a mess. After enjoying months of spam-free bliss thanks to Akismet, I found over a hundred spam comments for pills and free pictures to suit most any need or desire. Spam has snuck through before, but never in this volume, and Akismet has always been quick to [...]

Posted August 27, 2006 by Casey
Categories: Politics & Controversy, Technology. Tags: akismet, customer support, matt mullenweg, spam, support, user relations, user support. 3 Comments.

It’s good to know Hard to Find 800 Numbers.com is there when you need it. Here are the top five:

 
HTF#
Who
Notes

Amazon.com
800-201-7575
877-251-0696
866-348-2492
206-266-2992
Cust. service
Seller support [...]

Posted January 27, 2006 by Casey
Categories: Politics & Controversy, Technology. Tags: 800 numbers, amazon, contacting amazon, contacting ebay, contacting microsoft, contacting paypal, contacting yahoo!, customer support, customers service, ebay, hard to find 800 numbers, microsoft, paypal, support line, yahoo. 38 Comments.

Sometime around 10 PM Friday the MySQL server at my hosting provider took a walk. The hosting sysop blamed it on my site and disabled the database that serves it by making the directory the MySQL files are in unreadable. MySQL didn’t seem to handle that condition well, and since MaisonBisson was still piling up [...]

Posted October 2, 2005 by Casey
Categories: Technology, Warren. Tags: abuse department, bad customer support, customer support, heavy traffic, hostgator sucks, hosting provider, mysql crash, queries per second, support ticket, web host, web hosting. 10 Comments.