I noted Aaron Schmidt’s points on IM in libraries previously, but what I didn’t say then was how certain I was that popular instant messaging clients like AOL Instant Messenger or Yahoo!’s or Google’s are far superior to the so-called virtual reference products. Why? They’re free, our patrons are comfortable with them, and they [...]

Posted February 14, 2006 by Casey Bisson
Categories: Libraries & Networked Information. Tags: aim, aol instant messenger, change, changing modes of communication, communication, communication technology, future libraries, im, instant messaging, lib20, libraries, library, library 2.0, modes of communication, reference, reference desk, virtual reference. 4 Comments.

There’s a bit of discussion of AIM’s role in personal communications over at Remaining Relevant. I mention it here because I’ve been thinking about this lately.
We’re seeing some great shifts in our modes of communication. Take a look at how “webinar” technologies have changed sales forces. The promise is lower costs and faster response time, [...]

Posted February 2, 2006 by Casey Bisson
Categories: Libraries & Networked Information, Technology. Tags: aim, aol instant messenger, change, changing modes of communication, communication, communication technology, im, instant messaging, modes of communication. 3 Comments.

My wife Sandee cringes at the suggestion that she’s a geek. She writes poetry and teaches English, she cooks fabulous meals and dances all night long. Surely you’re mistaken she’ll say. But she does have a laptop, a digital camera, and an iPod. And she immediately saw the value of having a computer in the [...]

Posted November 23, 2005 by Casey Bisson
Categories: Libraries & Networked Information, Technology. Tags: anti-geek, antigeek, communication, communication technology, geek, information age, living room technology, social software, Technology, technology value, word twister. Be the first one.