Email Is For Old People

I happened to stumble back onto the Pew Internet Report on teens and technology from July 2005 that report that told us “87% of [US children] between the ages of 12 and 17 are online.” But the part I’d missed before regarded how these teens were using communication technology:
Email, once the cutting edge “killer app,” [...]

Instant Messenger Or Virtual Reference?

I noted Aaron Schmidt’s points on IM in libraries previously, but what I didn’t say then was how certain I was that popular instant messaging clients like AOL Instant Messenger or Yahoo!’s or Google’s are far superior to the so-called virtual reference products. Why? They’re free, our patrons are comfortable with them, and they [...]

AIM And Changing Modes Of Communication

There’s a bit of discussion of AIM’s role in personal communications over at Remaining Relevant. I mention it here because I’ve been thinking about this lately.
We’re seeing some great shifts in our modes of communication. Take a look at how “webinar” technologies have changed sales forces. The promise is lower costs and faster response time, [...]