A Message From The Establishment To The Establishment

We must stop thinking of ourselves as a good-idea factory whose every thought has greater merit than those of our customers. Procter & Gamble doesn’t even do that.

— paraphrased

innovation, wikinomics, customers vs. creators, locus of control

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Posted September 20, 2007 by Casey Bisson
Categories: Libraries & Networked Information, Politics & Controversy. Tags: customers vs. creators, innovation, locus of control, wikinomics.

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