Comments on: Instant Messaging in Libraries: Ten Points from Aaron Schmidt http://maisonbisson.com/blog/post/10931/im-in-libraries/ A bunch of stuff I would have emailed you about. Fri, 05 Sep 2008 09:14:12 +0000 http://wordpress.org/?v=2.6 By: Instant Messenger Or Virtual Reference? « MaisonBisson.com http://maisonbisson.com/blog/post/10931/im-in-libraries/#comment-31807 Instant Messenger Or Virtual Reference? « MaisonBisson.com Tue, 14 Feb 2006 17:21:59 +0000 http://maisonbisson.com/blog/?p=10931#comment-31807 [...] I noted Aaron Schmidt’s points on IM in libraries previously, but what I didn’t say then was how certain I was that popular instant messaging clients like AOL Instant Messenger or Yahoo!’s or Google’s are far superior to the so-called virtual reference products. Why? They’re free, our patrons are comfortable, and they work. Ah, heck, just take a look at what Michael Stephens was saying about them last week (as quoted by Teresa Koltzenburg at ALA TechSource): “Back in 2002, my library jumped into the virtual reference game, and we wrote a gigantic check to an unnamed VR company. We spent the summer doing intensive training. I was training at that time at my library, and I designed a four-session, four-hour-apiece training course to get people comfortable with this huge, scary thing that was virtual reference.” [...] [...] I noted Aaron Schmidt’s points on IM in libraries previously, but what I didn’t say then was how certain I was that popular instant messaging clients like AOL Instant Messenger or Yahoo!’s or Google’s are far superior to the so-called virtual reference products. Why? They’re free, our patrons are comfortable, and they work. Ah, heck, just take a look at what Michael Stephens was saying about them last week (as quoted by Teresa Koltzenburg at ALA TechSource): “Back in 2002, my library jumped into the virtual reference game, and we wrote a gigantic check to an unnamed VR company. We spent the summer doing intensive training. I was training at that time at my library, and I designed a four-session, four-hour-apiece training course to get people comfortable with this huge, scary thing that was virtual reference.” [...]

]]> By: aaron http://maisonbisson.com/blog/post/10931/im-in-libraries/#comment-16789 aaron Tue, 22 Nov 2005 05:56:07 +0000 http://maisonbisson.com/blog/?p=10931#comment-16789 Not your fault, but rather my lazy arse, but the link to the original post is broken. This one is better: http://walkingpaper.org/212 Love your pics of the gorey house, btw. Not your fault, but rather my lazy arse, but the link to the original post is broken. This one is better:

http://walkingpaper.org/212

Love your pics of the gorey house, btw.

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