http://maisonbisson.com/blog/post/10914/the-language-of-your-website A bunch of stuff I would have emailed you about. Sat, 05 Jul 2008 02:12:14 +0000 http://wordpress.org/?v=2.5.1 http://maisonbisson.com/blog/post/10914/the-language-of-your-website#comment-43267 The URLs From My Portland Talk « MaisonBisson.com Tue, 06 Jun 2006 15:58:41 +0000 http://maisonbisson.com/blog/?p=10914#comment-43267 [...] As we consider ways to improve our online services, as we look to build the online library of the near future, these words from Lynne Puckett echo in my head: Nobody cares about you or your site. Really. What visitors care about is getting their problems solved. Most people visit a web site to solve one or more of the following three problems. [...] [...] As we consider ways to improve our online services, as we look to build the online library of the near future, these words from Lynne Puckett echo in my head: Nobody cares about you or your site. Really. What visitors care about is getting their problems solved. Most people visit a web site to solve one or more of the following three problems. [...]

]]> http://maisonbisson.com/blog/post/10914/the-language-of-your-website#comment-33936 Speaking My Language « MaisonBisson.com Wed, 22 Mar 2006 02:29:12 +0000 http://maisonbisson.com/blog/?p=10914#comment-33936 [...] I loved this quote from Dave Young when I first found it, and I love it more now: Talk to the customer in the language of the customer about what matters to the customer. Bad advertising is about you, your company, your product or your service. Good advertising is about the customer, and how your product or service will change their world. [...] [...] I loved this quote from Dave Young when I first found it, and I love it more now: Talk to the customer in the language of the customer about what matters to the customer. Bad advertising is about you, your company, your product or your service. Good advertising is about the customer, and how your product or service will change their world. [...]

]]> http://maisonbisson.com/blog/post/10914/the-language-of-your-website#comment-31453 The Web Is Not A One-Way Medium « MaisonBisson.com Sun, 05 Feb 2006 19:10:12 +0000 http://maisonbisson.com/blog/?p=10914#comment-31453 [...] Keep reading: the language of your website, institutional blogging done right, and designing library services for today. [...] [...] Keep reading: the language of your website, institutional blogging done right, and designing library services for today. [...]

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