Comments on: Meltdown http://maisonbisson.com/blog/post/10862/meltdown/ A bunch of stuff I would have emailed you about. Wed, 04 Nov 2009 23:52:48 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Frank http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-295721 Frank Thu, 02 Apr 2009 01:10:35 +0000 http://maisonbisson.com/blog/?p=10862#comment-295721 That's pretty funny about the response from Justhost. They seem to be a reputable host. I am hosting with www.tigersites.com, they seem to do a decent job. You should check them out if you're still looking. That’s pretty funny about the response from Justhost. They seem to be a reputable host. I am hosting with http://www.tigersites.com, they seem to do a decent job. You should check them out if you’re still looking.

]]> By: Al Kalar http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-285938 Al Kalar Tue, 24 Mar 2009 23:34:44 +0000 http://maisonbisson.com/blog/?p=10862#comment-285938 Well, SpeedFox did it again. This time everyone's email was down for 6 days while the SpeedFox techs chased their tails. I don't know how much business went away when they got a reply of "permanent error" from their emails. I'm still looking for a good web host. Anyone know anything about JustHost? Not much about them on the web. They claim they've been in business 5 years with 20,000 clients, but when I asked how many backbone connections they had, the tech gave me an answer relating to electrical power sources. Maybe he was just in sales. Who knows, the only email address is for tech support. Well, SpeedFox did it again. This time everyone’s email was down for 6 days while the SpeedFox techs chased their tails. I don’t know how much business went away when they got a reply of “permanent error” from their emails.

I’m still looking for a good web host. Anyone know anything about JustHost? Not much about them on the web. They claim they’ve been in business 5 years with 20,000 clients, but when I asked how many backbone connections they had, the tech gave me an answer relating to electrical power sources. Maybe he was just in sales. Who knows, the only email address is for tech support.

]]> By: Ant http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-272634 Ant Tue, 10 Mar 2009 10:55:10 +0000 http://maisonbisson.com/blog/?p=10862#comment-272634 Hostgator DOES SUCK, BIG TIME. I've just experienced over 40 hours of downtime, for which they admit fault. They fixed the problem but now it's returned and they've been 'working' on it for 16 hours. Don't go with hostgator, you'll just get eaten up by their incompetent staff that treat everyone like a 10 year old. These guys are geeks with no social awareness, they will treat you like you created the problem, and their poor level of internal communications will ensure your problems get handballed to infinity! Hostgator DOES SUCK, BIG TIME. I’ve just experienced over 40 hours of downtime, for which they admit fault. They fixed the problem but now it’s returned and they’ve been ‘working’ on it for 16 hours.

Don’t go with hostgator, you’ll just get eaten up by their incompetent staff that treat everyone like a 10 year old. These guys are geeks with no social awareness, they will treat you like you created the problem, and their poor level of internal communications will ensure your problems get handballed to infinity!

]]> By: al Kalar http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-253751 al Kalar Fri, 02 Jan 2009 00:08:32 +0000 http://maisonbisson.com/blog/?p=10862#comment-253751 Well, Speed Fox cleaned up their act for a while, but I'm back to the same problem again. Naturally on New Year's day when we expected to get a spike in traffic. And naturally, no one seems to be home at good 'ol Speed Fox to fix the @#$* thing. Speed Fox sucks. I've got to find a better home for me and my clients. HELP. Any one know of a reliable host? Well, Speed Fox cleaned up their act for a while, but I’m back to the same problem again. Naturally on New Year’s day when we expected to get a spike in traffic. And naturally, no one seems to be home at good ‘ol Speed Fox to fix the @#$* thing. Speed Fox sucks.

I’ve got to find a better home for me and my clients. HELP. Any one know of a reliable host?

]]> By: al Kalar http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-248179 al Kalar Thu, 04 Dec 2008 19:14:10 +0000 http://maisonbisson.com/blog/?p=10862#comment-248179 So, what's the answer? I'm having a similar reliability problem with Speed Fox, but without the vitriol. I find that being polite pays big dividends. Chances are you're dealing with and overworked tech slave who can't make policy let along spend money on better equipment if a server or router is crashing or if the customer support software is crappy. Does anyone know of a decent host that is affordable, reliable, and fair? Preferably an Apache (Linux, Unix) outfit. I have several accounts that I may need to move in a hurry. I thought Speed Fox was great and had no trouble for 11 months. Now I would like to know where to jump if I have to. So, what’s the answer?

I’m having a similar reliability problem with Speed Fox, but without the vitriol.

I find that being polite pays big dividends. Chances are you’re dealing with and overworked tech slave who can’t make policy let along spend money on better equipment if a server or router is crashing or if the customer support software is crappy.

Does anyone know of a decent host that is affordable, reliable, and fair? Preferably an Apache (Linux, Unix) outfit. I have several accounts that I may need to move in a hurry. I thought Speed Fox was great and had no trouble for 11 months. Now I would like to know where to jump if I have to.

]]> By: Jim Jamesson http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-243927 Jim Jamesson Wed, 19 Nov 2008 07:21:18 +0000 http://maisonbisson.com/blog/?p=10862#comment-243927 I would advise not to use their affiliate program. We sent several clients via our affiliate link, who all promptly signed up and sent us over their newly-created Host Gator account logins so we could begin transferring their sites. We never received credit for a single referral according to the shoddy Host Gator stats, so I contacted support. Support was prompt and courteous in answering my email, however I was told that all of our referrals came via other referral links. Because of this, we felt it would be silly to refer any of our remaining clients to them and will definitely be sending them elsewhere. Use caution when considering the Host Gator affiliate program. I would advise not to use their affiliate program. We sent several clients via our affiliate link, who all promptly signed up and sent us over their newly-created Host Gator account logins so we could begin transferring their sites.

We never received credit for a single referral according to the shoddy Host Gator stats, so I contacted support.

Support was prompt and courteous in answering my email, however I was told that all of our referrals came via other referral links. Because of this, we felt it would be silly to refer any of our remaining clients to them and will definitely be sending them elsewhere. Use caution when considering the Host Gator affiliate program.

]]> By: angelchen http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-218567 angelchen Thu, 18 Sep 2008 08:09:53 +0000 http://maisonbisson.com/blog/?p=10862#comment-218567 samething here, tells lies about my account for using too much cpu while my website has only very few visits a day and the cpu that they showed in the email was only 6% rather than 25% or more. samething here, tells lies about my account for using too much cpu while my website has only very few visits a day and the cpu that they showed in the email was only 6% rather than 25% or more.

]]> By: ashish http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-179498 ashish Thu, 19 Jul 2007 10:10:04 +0000 http://maisonbisson.com/blog/?p=10862#comment-179498 There are many hidden things in hostgator,They give you 100000...GB data space but you can not have more than 50000 files! They abuse department shut down my sites and tell lies about my account claiming I was using more than allowed CPU. These ideates took 2 weeks to refund my money (not a big money but I make a point to get it back from them) There are many hidden things in hostgator,They give you 100000…GB data space but you can not have more than 50000 files!

They abuse department shut down my sites and tell lies about my account claiming I was using more than allowed CPU.

These ideates took 2 weeks to refund my money (not a big money but I make a point to get it back from them)

]]> By: barracuda http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-162279 barracuda Thu, 18 Jan 2007 04:03:10 +0000 http://maisonbisson.com/blog/?p=10862#comment-162279 HostGator.com is crap. Poor customer support, their reps are idiots and their prices aren't the best either! Don't waste your money on HostGator! HostGator.com sucks! HostGator.com is crap. Poor customer support, their reps are idiots and their prices aren’t the best either!

Don’t waste your money on HostGator!

HostGator.com sucks!

]]> By: Brian White http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-37501 Brian White Tue, 16 May 2006 05:40:24 +0000 http://maisonbisson.com/blog/?p=10862#comment-37501 HostGator's cease and desist letter against www.hostgator-sucks.com is now featured on EFF's www.chillingeffects.org: http://www.chillingeffects.org/domain/notice.cgi?NoticeID=4029 [tags]HostGator Sucks, Web, Reseller, hostgator-sucks.com[/tags] HostGator’s cease and desist letter against http://www.hostgator-sucks.com is now featured on EFF’s http://www.chillingeffects.org:

http://www.chillingeffects.org/domain/notice.cgi?NoticeID=4029

[tags]HostGator Sucks, Web, Reseller, hostgator-sucks.com[/tags]

]]> By: Better Business Bureau Pulls One Out « MaisonBisson.com http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-37497 Better Business Bureau Pulls One Out « MaisonBisson.com Tue, 16 May 2006 03:47:09 +0000 http://maisonbisson.com/blog/?p=10862#comment-37497 [...] I gave up on Hostgator a while ago, and I thought I’d cancelled my account until I noticed they were still charging me monthly (yeah, I should pay more attention to what’s on my CC bill). When I contacted them about it they claimed I never fully cancelled. Here’s a copy of the form I submitted: HGSales #GSW-[[private]] October 3, 2005 8:10:40 PM EDT Subject: CANCELLATION Department: Hostgator Sales Request Details: Your Email: : [[private]] Domain name: : MaisonBisson.com Your sites username: : [[private]] Your sites password: : [[private]] Why do you wish to cancel? : Poor service. Do you give us permission to terminate your entire account as soon as you submit this form? : Yes [...] [...] I gave up on Hostgator a while ago, and I thought I’d cancelled my account until I noticed they were still charging me monthly (yeah, I should pay more attention to what’s on my CC bill). When I contacted them about it they claimed I never fully cancelled. Here’s a copy of the form I submitted: HGSales #GSW-[[private]] October 3, 2005 8:10:40 PM EDT Subject: CANCELLATION Department: Hostgator Sales Request Details: Your Email: : [[private]] Domain name: : MaisonBisson.com Your sites username: : [[private]] Your sites password: : [[private]] Why do you wish to cancel? : Poor service. Do you give us permission to terminate your entire account as soon as you submit this form? : Yes [...]

]]> By: sam http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-36778 sam Thu, 04 May 2006 17:29:57 +0000 http://maisonbisson.com/blog/?p=10862#comment-36778 hostgator sucks bigtime. we also just left them after our account was shut down becuase we wanted an explanation why our email was going down for a few hours every day in the early hours of the morning....BEN at hostgator has a big attitude problem as well... hostgator sucks bigtime. we also just left them after our account was shut down becuase we wanted an explanation why our email was going down for a few hours every day in the early hours of the morning….BEN at hostgator has a big attitude problem as well…

]]> By: Yuip? http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-35653 Yuip? Fri, 21 Apr 2006 02:15:07 +0000 http://maisonbisson.com/blog/?p=10862#comment-35653 hi I just had the last straw with hostgator.com Their support is to laugh at. The service was down approx 1 hour today. and has been down at least 2-3x in the last 2 months for 20 minute intervals during peak traffic. Im gonna switch ASAP. Please dont sign up with hostgator.com they plain suck PS after numerious emails with support, i went directly to Brent the founders of hostgator for help. He told me politely to take a hike! hi

I just had the last straw with hostgator.com Their support is to laugh at. The service was down approx 1 hour today. and has been down at least 2-3x in the last 2 months for 20 minute intervals during peak traffic. Im gonna switch ASAP. Please dont sign up with hostgator.com they plain suck

PS after numerious emails with support, i went directly to Brent the founders of hostgator for help. He told me politely to take a hike!

]]> By: Brian White http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-34822 Brian White Wed, 05 Apr 2006 16:25:16 +0000 http://maisonbisson.com/blog/?p=10862#comment-34822 I had similar problems with HostGator, on a very, very low volume/demand site, and got a couple of really nasty emails from them when I tried to find out why they went in and hacked my file system. It pissed me off to the point that I registered hostgator-sucks.com. After leaving HostGator, suddenly all of my domains are under attack via. ICANN complains originating from HostGator. Evidently there are a bunch of losers associated with the day-to-day operation of HostGator, with too much time of their hands. There will soon be a forum or blog at www.hostgator-sucks.com for others to share their experiences. Brian [tags]hostgator, hostgator sucks, hostgator support, hostgator ICANN complaints[/tags] I had similar problems with HostGator, on a very, very low volume/demand site, and got a couple of really nasty emails from them when I tried to find out why they went in and hacked my file system. It pissed me off to the point that I registered hostgator-sucks.com.

After leaving HostGator, suddenly all of my domains are under attack via. ICANN complains originating from HostGator.

Evidently there are a bunch of losers associated with the day-to-day operation of HostGator, with too much time of their hands.

There will soon be a forum or blog at http://www.hostgator-sucks.com for others to share their experiences.

Brian

[tags]hostgator, hostgator sucks, hostgator support, hostgator ICANN complaints[/tags]

]]> By: bsuite b2 Release « MaisonBisson.com http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-18048 bsuite b2 Release « MaisonBisson.com Tue, 29 Nov 2005 03:26:12 +0000 http://maisonbisson.com/blog/?p=10862#comment-18048 [...] Zach pointed out that I’ve been sort of sloppy about using double-quotes where I should use single quotes and not single-quoting my array indices. All of this can add up to an unnecessary performance hit for high traffic sites. [...] [...] Zach pointed out that I’ve been sort of sloppy about using double-quotes where I should use single quotes and not single-quoting my array indices. All of this can add up to an unnecessary performance hit for high traffic sites. [...]

]]> By: MaisonBisson.com » Blog Archive » Switched Servers http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-6389 MaisonBisson.com » Blog Archive » Switched Servers Mon, 10 Oct 2005 03:19:25 +0000 http://maisonbisson.com/blog/?p=10862#comment-6389 [...] I switched to Lunarpages last week after the fiasco with my old hosting provider. Now, because of bandwidth and CPU usage, I’m moving to a new server at Lunarpages. I wasn’t surprised about what they said when I got a message from the sysadmins about excessive CPU usage on my shared hosting account, but I was surprised with their proactive and customer friendly approach. [...] [...] I switched to Lunarpages last week after the fiasco with my old hosting provider. Now, because of bandwidth and CPU usage, I’m moving to a new server at Lunarpages. I wasn’t surprised about what they said when I got a message from the sysadmins about excessive CPU usage on my shared hosting account, but I was surprised with their proactive and customer friendly approach. [...]

]]> By: MaisonBisson.com » Blog Archive » Bluetooth Headset http://maisonbisson.com/blog/post/10862/meltdown/comment-page-1/#comment-6382 MaisonBisson.com » Blog Archive » Bluetooth Headset Sun, 09 Oct 2005 18:08:41 +0000 http://maisonbisson.com/blog/?p=10862#comment-6382 [...] As I was contemplating making angry calls to my hosting provider last week when they shut down MaisonBisson for a couple days, it occurred to me that I would rather make those calls via SkypeOut or some similar service that didn’t reveal my home phone number. After all, I wouldn’t want an angry sysop to take revenge by having a spare modem call me up every 27 minutes between the hours of midnight and seven AM. [...] [...] As I was contemplating making angry calls to my hosting provider last week when they shut down MaisonBisson for a couple days, it occurred to me that I would rather make those calls via SkypeOut or some similar service that didn’t reveal my home phone number. After all, I wouldn’t want an angry sysop to take revenge by having a spare modem call me up every 27 minutes between the hours of midnight and seven AM. [...]

]]>