Blog Archives

07 |218

Comments Off

|P1 CLOSE PENDING #4244953 |sjc-i2prod and Demand Planning tool are up. Support replaced corrupted server with development server to restore service. OUTAGE START: 11 Sep 12:32 PT END: 11 Sep 20:31 PT Ops 408.527.00

Comments Off

lace corrupted server. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |215

Comments Off

|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support attempting to bring dev server into production to rep

Comments Off

|P1 UPDATE/CLOSE PENDING #4245646 |NATKIT, NSA’s customer network troubleshooting application in EMEA is available. Support rebooted servers to restore service. OUTAGE START: 11 Sep 17:09 PT END: 11 Sep 18:28 PT Ops 408-527-0007 |229

Comments Off

08-527-0007 |230

Comments Off

|P1 NOTICE #4245646 |outback-ams and outback-ams1 down impacting availability of NATKIT – NSA’s customer network troubleshooting application – in EMEA. Support investigating. OUTAGE START: 11 Sep 17:09 PT NO ETU. Ops 4

Comments Off

|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support working to fix hive corruption to restore services to host and application. OUTAGE START: 11 Sep 12:32 PT NO ETU. djaramil 408.527.0007 |220

Comments Off

d. Support continues to investigate. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |208

Comments Off

|P1 UPDATE #4244953 |sjc-i2prod still unavailable impacting access to Demand Planning tool to forecast product deman

Comments Off

13:10 PT Ops 408.527.0007 |260 -2/2

Comments Off

Sep 12:30 PT END: 11 Sep -1/2

Comments Off

|NETWORK-P1 CLOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START: 11

Comments Off

527.0007 |244 -2/2

Comments Off

|NETWORK-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408. -1/2

Comments Off

|NETWORK-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |207

Comments Off

8.527.0007 |220

Comments Off

|P1 NOTICE #4244953 |sjc-i2prod has system resource issues impacting access to Demand Planning tool to forecast product demand. Support rebooting host. OUTAGE START: 11 Sep 12:32 PT ETU: 11 Sep 14:00 PT Ops 40

Comments Off

redundancy. OUTAGE START: 11 Sep 11:05 PT END: 11 Sep 12:30 PT Ops 408.527.0007 |233

Comments Off

|NETWORK-P1 CLOSE PENDING #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support upgraded code on gateway to restore

Comments Off

pburleig|I am leaving office, but within 1 hour will be fully available via pager, e-mail, or phone mail. thx. Pat

Comments Off

|NETWORK-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support working on upgrading code on redundant gateway. OUTAGE START: 11 Sep 11:05 PT ETU: 11 Sep 13:30 PT Ops 408.527.0007 |226

Comments Off

START: 11 Sep 11:21 PT END: 11 Sep 12:05 PT Ops 408.527.0007 |205

Comments Off

|P1 CLOSE PENDING #4244617 |CCEWP available on ladybird. Clients can deploy content to CCO. Support restarted applic to restore service. OUTAGE

Comments Off

ort working on desktop clusters to restore redundancy. OUTAGE START: 11 Sep 11:05 PT NO ETU. Ops 408.527.0007 |217

Comments Off