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Frm: ClearSupport@NortelNetworks.com Sub: Outage Report @ CUST LOC on 09/11/2001 11:00:00 for 7 hrs, 24 Txt: Subject: Outage Report @ CUST LOC on 09/11/2001 11:00:00 for 7 hrs, 24 mins, Outage 100% on DMS-100 running release MCI00018 Nick S

1:39 am September 12, 2001
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| WorldCom Purchasing LLC (Access); Nortel Networks – Richardson | CUST LOC | Nick Sanzone | E1 | Switching | DMS-

1:38 am September 12, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: ClearSupport Case 010912-9246 (E1/E2/BC Creation) Txt: Summary: 09/12/2001 01:14:02

1:38 am September 12, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: Outage Report @ LDDS Worldcom – MCI WORLDCOM LONG DISTANCE on Txt: Subject: Outage Report @ LDDS Worldcom – MCI WORLDCOM LONG DISTANCE on 09/11/2001 09:48:00 for 9 hrs, 27 mins, Outage 100% on OC-19

1:36 am September 12, 2001
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12:23 am September 12, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: Outage Report @ Verizon South Inc – DURHAM-NELSON COMMUN on Txt: Subject: Outage Report @ Verizon South Inc – DURHAM-NELSON COMMUN on 09/11/2001 14:51:00 for 4 hrs, 38 mins, Outage 100% on DMS-1

12:23 am September 12, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: ClearSupport Case 010912-9219 (E1/E2/BC Creation) Txt: Summary: 09/11/2001 23:55:07 | GTE Corporation | Verizon South Inc – DURHAM-NELSON COMMUN | Nick Sanzone | E1 | Switching | DMS-100 Date: 09/12

12:09 am September 12, 2001
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mins, Outage 100% on DMS-100 SW ru

12:00 am September 12, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: Outage Report @ Verizon Communications – BETHLEHEM, PA on Txt: Subject: Outage Report @ Verizon Communications – BETHLEHEM, PA on 09/11/2001 19:00:00 for 4 hrs, 18

12:00 am September 12, 2001
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PA | Will Tipton | E1 | Switching | DMS-100 Date: 0

11:40 pm September 11, 2001
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ications – BETHLEHEM,

11:40 pm September 11, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: ClearSupport Case 010911-9209 (E1/E2/BC Creation) Txt: Summary: 09/11/2001 22:55:30 | Verizon Communications | Verizon Commun

11:40 pm September 11, 2001
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E | Jake Swauger | E1 | Optical | OC-192 Date: 09/11/20

10:15 pm September 11, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: ClearSupport Case 010911-9171 (E1/E2/BC Creation) Txt: Summary: 09/11/2001 21:25:27 | LDDS Worldcom | LDDS Worldcom – MCI WORLDCOM LONG DISTANC

10:15 pm September 11, 2001
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Wiggins, Jr | E1 | Switching | DMS-100 Date: 09/11/2

5:00 pm September 11, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: ClearSupport Case 010911-9051 (E1/E2/BC Creation) Txt: Summary: 09/11/2001 16:53:13 | Qwest Communications Intl Inc | Qwest Communications | Buck

5:00 pm September 11, 2001
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reation) Txt: Summary: 09/11/2001 15:34:02 | Genuity Inc | Genuity Inc – GENUITY /GTE INTERNETWORKING | Marty Gay | E2 | Optical | OC-48 Class. Hi Cap Date:

3:44 pm September 11, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: ClearSupport Case 010911-8949 (E1/E2/BC C

3:44 pm September 11, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: Outage Report @ BellSouth Corporation – Bell South International Txt: Subject: Outage Report @ BellSouth Corporation – Bell South International on 09/11/2001 18:20:41 for 6 mins, Outage 100% on DMS-

2:54 pm September 11, 2001
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h International on 09/11/2001 18:20:41 for 6 mins, Outage 100% on DMS-

2:51 pm September 11, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: Outage Report @ BellSouth Corporation – Bell South International Txt: Subject: Outage Report @ BellSouth Corporation – Bell Sout

2:51 pm September 11, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: ClearSupport Case 010911-8867 (E1/E2/BC Creation) Txt: Summary: 09/11/2001 14:15:49 | BellSouth Corporation | BellSouth Corporation – Bell South International | John Corcoran | E1 | Switching | DMS-

2:41 pm September 11, 2001
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al | OPTera Metro 5200 Date: 09/11/2001

12:29 pm September 11, 2001
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Frm: ClearSupport@NortelNetworks.com Sub: ClearSupport Case 010911-8743 (E1/E2/BC Creation) Txt: Summary: 09/11/2001 12:19:36 | XO Communications Inc | XO Communications Inc | Ed Mattison | E2 | Optic

12:28 pm September 11, 2001
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e 100% on DMS-100/200 running r

11:39 am September 11, 2001
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