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(14)Tac.Dev@mail.spr|New Ticket|Ticket number 5005622 sitting in PLTQ for longer than 30 minutes

11:24 pm September 11, 2001
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. TCC tkt#2041302 NCC tkt#2041237 dlh

11:02 pm September 11, 2001
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(13)NCC Update: 9/11 New York, NY Verizon Outage affecting 48 DS3s. West St. Central Office is on fire. Verizon working on solutions att.

11:02 pm September 11, 2001
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(12)NCC Up 9/11 New York, NY 60 Hudson switch site supervisor walked through. Site is evacuated. Comm AC is on. Temps 70s and 80s. DS3 outage count in NY is 25 DS3s down. SMC=402 BC=4,204,605 Code Blocked count=39,913,760. NCC tkt# 2041237 dlh

10:49 pm September 11, 2001
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(11)NCC Update: 9/11 New York, NY Verizon Outage now affecting 18 DS3s. Under investigation by Verizon att. More info to follow. TCC tkt#2041302 NCC tkt#2041241 dlh

9:12 pm September 11, 2001
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(9)NCC Up 9/11 New York, NY 60 Hudson switch site supervisor walked through. Site is evacuated. Comm AC. is on. Temps 70s and 80s. DS3 outage count in NY is 25 DS3s down. SMC=308 BC=4,150,161 Code Blocked count=38,598,592. NCC tkt# 2041237 dlh

8:34 pm September 11, 2001
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(8)09:ABS: REQ ESC ON TKT 5001354

7:32 pm September 11, 2001
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NY is 25 DS3s down. SMC=297 BC=4,129,986 Code Blocked count=29,414,571. NCC tkt# 2041237 dlh

7:22 pm September 11, 2001
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(7)NCC Update 9/11 New York, NY 60 Hudson switch site supervisor is doing a walk through att. DS3 outage count in

7:22 pm September 11, 2001
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(6)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=273 BC=4,110,394 Code Blocked count12,588,332. NCC tkt# 2041237 dlh

6:25 pm September 11, 2001
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age count in NY is 25 DS3s down. SMC=273 BC=4,110,394 NCC tkt# 2041237 dlh

6:11 pm September 11, 2001
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(5)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 out

6:11 pm September 11, 2001
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(4)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=268 BC=4,085,125 NCC tkt# 2041237 dlh

5:16 pm September 11, 2001
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. Jonathan…800-884-4141 ~Jonathan

5:11 pm September 11, 2001
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(3)I released the dayshift crew about 4:30PM, We have only 11 tkts in the queue. Have a nice day

5:11 pm September 11, 2001
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(2)Tac.Dev@mail.spr|New Ticket|Ticket number 5003460 sitting in PLTQ for longer than 30 minutes

4:51 pm September 11, 2001
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(1)Tac.Dev@mail.spr|New Ticket|Ticket number 5003460 sitting in PLTQ for longer than 30 minutes

4:20 pm September 11, 2001
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(32)Tac.Dev@mail.spr|New Ticket|Ticket number 5003460 sitting in PLTQ for longer than 30 minutes

3:49 pm September 11, 2001
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(31)Tac.Dev@mail.spr|New Ticket|Ticket number 5003460 sitting in PLTQ for longer than 30 minutes

3:19 pm September 11, 2001
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(30)NCC Update 9/11 New York, NY 60 Hudson switch site completely evacuated. DS3 outage count in NY is 25 DS3s down. SMC=228 BC=3,960,087 NCC tkt# 2041237 pw

2:53 pm September 11, 2001
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(29)Tac.Dev@mail.spr|New Ticket|Ticket number 5003460 sitting in PLTQ for longer than 30 minutes

2:47 pm September 11, 2001
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spr|New Ticket|Ticket number 5003460 sitting in PLTQ for longer than 30 minutes

2:17 pm September 11, 2001
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(28)Tac.Dev@mail.

2:17 pm September 11, 2001
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evacuated except for 2 people NCC tkt# 2041237 pw

1:10 pm September 11, 2001
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(27)NCC up 9/11 The following POP sites have been evacuated Columbus, OH Cleveland, OH, Las Vegas, NV and the Washington, DC switch site is

1:10 pm September 11, 2001
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