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roconnor|ICM grid Alarm::PG16 not Connecting to RouterA. WAN issue? Cisco ticket B828880. Rory. 612 8448 7655

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|ILS: Case Create,B828880,P3,Title:GEOCSCORTRA DEVICE PG16 HAS NOT COMMUNICATED WITH THIS SIDE,Owner:GHWANG,Site/Contract:CISCO SYSTEMS/1403504,Contact:STEVE FEY@305 718-2664 |– ILS ID: A126044671-S80851|204

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jzimmer|Steve, pls call Ops 408 527 0007 re: desperate for help with TRC problem | Jeff/Ops

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OUTAGE START: 11 Sep 08:31 PT ETU: 12 Sep 12:00 PT Ops 408.527.0007 |299 -2/2

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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. MCI and Sprint expect phone lines to become stable by tomorrow afternoon. Voice Services support monitoring -1/2

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net/ad/N1110.Ford.site/B33714.17;sz=300×250;ord=2001.09.11.21.03.56?” BORDER=0 WIDTH=300 HEIGHT=250 ALT=”Click Here!”> – Your Local Forecast for Pompano Beach, FL ================= De|640 -3/3

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37333362396537633330?2001.09.11.21.03.56″>

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com/RealMedia/ads/click_lx.ads/email.weather.com/email/us/fl/528/pompano_beach/21544/Sponsor/Ford_Customer_service_0901_30/ford_300x250_0907.html/643832336162

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ww.weather. -1/3

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|Steven, here is your weather forecast for Pompano Beach, FL |Steven’s Weather for 9/11/2001

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13:10 PT Ops 408.527.0007 |258 -2/2

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OICE-P1 CLOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START: 11 Sep 12:30 PT END: 11 Sep -1/2

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13:10 PT Ops 408.527.0007 |260 -2/2

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|NETWORK-P1 CLOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START: 11 Sep 12:30 PT END: 11 Sep -1/2

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527.0007 |244 -2/2

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|NETWORK-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408. -1/2

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527.0007 |242 -2/2

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0 PT NO ETU. Ops 408. -1/2

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|VOICE-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:3

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|NETWORK-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |207

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|VOICE-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |205

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ilized. SJ LAN support upgraded code on gateway to restore redundancy. OUTAGE START: 11 Sep 11:05 PT END: 11 Sep 12:30 PT Ops 408.527.0007 |231

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|VOICE-P1 CLOSE PENDING #4244564 |Site 4 network service restored and IP phone services stab

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PT Ops 408.527.0007 |233

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