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(4)41:ABS: Tkt:5005506, Sev:2, Opened, Sname:BOEN, CIS Id:13063749, Contact:BOEING NOC @ 4258653050 Note:LINE DOWN: PROACTIVE TICKET CREATED BY NEXUS FOR SPECTRUM. |MODEL|0x4b0bb83|minneapolis.boeingds.com|Rtr_Cisco|0×10009|

8:28 pm September 11, 2001
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(3)40:ABS: Tkt:5005278, Sev:2, Opened, Sname:UPS, CIS Id:405346293, Contact:NIGEL/NE1/CUST @ 5082617114 Note:CKT DOWN/PWR AND CONN VFY’D/OK TO TEST/NO ALARMS/NO EQUIP CHNGS/ UNKNOWN DMRKS/DATA/DBU ENABLED…LASHON SMC X2206

8:18 pm September 11, 2001
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(2)39:ABS: Tkt:4842092, Sev:2, Opened, Sname:UPS, CIS Id:168817697, Contact:DUN//N E 1 @ 7707531900 Note:RMT DWN HARD//NO ALRMS//PWR VERF//NO CHGS///EXT DMRC??//OK TO TST//NO DBU//MICHELE..SMCS…1092

8:18 pm September 11, 2001
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(1)38:ABS: Tkt:4916149, Sev:2, Opened, Sname:BINF, PL#:340305001, Contact:JOHN/CUST @ 3144686730 Note:REMOTE DWN/PWER VERF/NO CHANGE/NO DBU/NO EXT DEMARC/NO ALARMS/DATA/OK TEST/REMANN/SMC/4471

7:30 pm September 11, 2001
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(32)37:..DA

6:49 pm September 11, 2001
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145772915 Note:CRKT DWN AT REMOTE..PWR VRFD..YES DBU YES ENABLED..NOT OK TO TEST..CUS T REQ WE CALL B4 TEST..YES ALARMS..NO CHANGES..YES EXTENDED DEMARC

6:49 pm September 11, 2001
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(31)37:ABS: Tkt:4943038, Sev:2, Opened, Sname:ANBU, CIS Id:415459130, Contact:MATT/NE1/CUST @ 3

6:49 pm September 11, 2001
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(30)36:ABS: Tkt:5000243, Sev:2, Opened, Sname:UPS, CIS Id:176762686, Contact:JERRY/NE1@ UPS NOC @ 7707531900 Note:REMOTE CKT DWN/PWR VRFD/ON DBU/OK TO TEST INTRUSIVELY/NO CHNGS XDMRC UKN/NO CHNGS/CTN:18224044/C NOTES FOR ROTI STATUS/SMC 2665

6:25 pm September 11, 2001
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A PER

6:24 pm September 11, 2001
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(29)35:ABS: Tkt:4997989, Sev:2, Opened, Sname:GEE, CIS Id:419771317, Contact:ERNIE/CUST @ 6099877680 Note:REMOTE CKT DWN..OK TO TEST..PWR OK TO SITE/EQUIP..ROTI SHOWS CKT DWN.. EXT DEMARC UNK..ALARMS UNK..SOAM CSU/DSU..CTN: 2018956..LCON: LIS

6:24 pm September 11, 2001
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(28)34:ABS: Tkt:5004146, Sev:2, Opened, Sname:GEE, CIS Id:406168423, Contact:ERNIE/CUST @ 6099877680 Note:REMOTE CKT DWN..OK TO TEST..PWR OK TO SITE/EQUIP..ROTI SHOWS CKT DWN.. EXT DEMARC UNK..ALARMS UNK..SOAM CSU/DSU..CTN: 2018924..LCON: TONY ALF

5:09 pm September 11, 2001
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Number: 212-664-2246

4:11 pm September 11, 2001
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(27)33:ABS: Tkt:5005026, Sev:2, Opened, Sname:GEE, CIS Id:107295728, Contact:HELP DESK/ NE 1 @ 2126642246 Note:FMS: 7317336 Switch: 705 Trkgrp: 1126 Dtc 101 Span 08 Carrier Down.Co ntact: Help Desk/ NE 1

4:11 pm September 11, 2001
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(26)32:N

3:55 pm September 11, 2001
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(25)32:ABS: Tkt:4824439, Sev:6, Opened, Sname:UPS, CIS Id:168493687, Contact:DON/NE1@ UPS NOC @ 7707531900 Note:*****CUSTOMER MAINTENANCE ONLY**********CUST IS MOVING WIRING CLOSET FROM 1600-1800EDT/NO TESTING/ROTI NOT APPLICABLE/UPS WILL CALL WHE

3:55 pm September 11, 2001
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(24)31:ABS: Tkt:5004857, Sev:3, Opened, Sname:BINF, PL#:336514001, Contact:TRAVIS,C @ 3144688401 Note:CKT TAKING ERRORS TO PHYSICAL PORT ON BUENOS AIRES SIDE//PWR VERIFIED/ /CL B4 TESTING

3:31 pm September 11, 2001
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(23)30: HRS

2:53 pm September 11, 2001
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(22)30:ABS: Tkt:4860509, Sev:3, Opened, Sname:GAP, CIS Id:424143230, Contact:MIKE/NE1/CUSTOMER @ 8003422568 Note:RMT DWN/PWR NOT VERF/NO ARLMS/YES DBU/YES XDMARC-LOCATED @ MANGER’S OFFICE/DATA/ROTI CONFIRM’S DWN/NON INTRUSSIVE TEST/ONLY TEST AFTER

2:53 pm September 11, 2001
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(21)29:ABS: Tkt:5004733, Sev:2, Opened, Sname:BINF, CIS Id:426205210, Contact:CHARLIES/ NOC @ 3144686730 Note:CKT DWN/PWER VERF/OK TO TEST/NO DBU/NO CHG/NO ALARM/XDEMARC?

2:27 pm September 11, 2001
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(20)28:ABS: Tkt:5004457, Sev:2, Opened, Sname:GAP, CIS Id:415669417, Contact:MIKE/IBM NOC OPT 2 @ 8003422568 Note:UNABLE TO CONNECT TO STORE/ CUST SUSPECT POWER ISSUE/ PWR NOT VFD ATT/ PER ROTI, NUA SW STATUS=DOWN/

1:50 pm September 11, 2001
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(19)27:ABS: Tkt:4847091, Sev:2, Opened, Sname:UPS, CIS Id:453838725, Contact:JERRY/CUST/OPT.1,3 @ 7707531900 Note:CKT DOWN..OK TO TEST..POWER VERIFIED..SITE ON DIAL BACK UP ATT.. CTN 18218871

1:34 pm September 11, 2001
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(18)26:ABS: Tkt:4103241, Sev:3, Opened, Sname:BINF, PL#:378404001, Contact:NATHAN OR NE1 @ 8886386771 Note:LINE TAKING ERRORS/YELLOW ALARM ON CSU-DSU/NO CHNGS/XDEMARC UNK./DATA/ OK TO TEST/CHUCK SMC 4661

1:34 pm September 11, 2001
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RQT RFO..NO CHNGS..///ANC/SMC/4687

1:27 pm September 11, 2001
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(17)25:ABS: Tkt:5004474, Sev:4, Opened, Sname:BINF, PL#:336243001, Contact:TIM/NOC/CONT @ 3144688401 Note:CUST REQUEST RFO…ADVISED CKT WENT ABOUT 1133..UP AT 1135(CDT)..NO IN TRUSIVE TESTING AT THIS TIME..JUST

1:27 pm September 11, 2001
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(16)24:ABS: Tkt:5004423, Sev:3, Opened, Sname:GAP, CIS Id:476640915, Contact:MIKE/IBM NOC OPT 2 @ 8003422568 Note:CKT BOUNCING/ UP ATT/ NON-INTRUSIVE TESTING UNTIL MIDNIGHT PLEASE/ CUST HAS ISDN BACK UP/ NO ALARMS/ LATITIA/SMC X2220

1:00 pm September 11, 2001
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