Blog Archives

|P1 CLOSE PENDING #4244953 |sjc-i2prod and Demand Planning tool are up. Support replaced corrupted server with development server to restore service. OUTAGE START: 11 Sep 12:32 PT END: 11 Sep 20:31 PT Ops 408.527.0007 |218

11:33 pm September 11, 2001
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|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support attempting to bring dev server into production to replace corrupted server. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |215

10:19 pm September 11, 2001
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restore service. OUTAGE START: 11 Sep 17:09 PT END: 11 Sep 18:28 PT Ops 408-527-0007 |229

9:34 pm September 11, 2001
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|P1 UPDATE/CLOSE PENDING #4245646 |NATKIT, NSA’s customer network troubleshooting application in EMEA is available. Support rebooted servers to

9:34 pm September 11, 2001
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application – in EMEA. Support investigating. OUTAGE START: 11 Sep 17:09 PT NO ETU. Ops 408-527-0007 |230

8:20 pm September 11, 2001
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|P1 NOTICE #4245646 |outback-ams and outback-ams1 down impacting availability of NATKIT – NSA’s customer network troubleshooting

8:20 pm September 11, 2001
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220

6:47 pm September 11, 2001
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|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support working to fix hive corruption to restore services to host and application. OUTAGE START: 11 Sep 12:32 PT NO ETU. djaramil 408.527.0007 |

6:47 pm September 11, 2001
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|P1 UPDATE #4244953 |sjc-i2prod still unavailable impacting access to Demand Planning tool to forecast product demand. Support continues to investigate. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |208

5:12 pm September 11, 2001
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ssues impacting access to Demand Planning tool to forecast product demand. Support rebooting host. OUTAGE START: 11 Sep 12:32 PT ETU: 11 Sep 14:00 PT Ops 408.527.0007 |220

3:41 pm September 11, 2001
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|P1 NOTICE #4244953 |sjc-i2prod has system resource i

3:41 pm September 11, 2001
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|P1 CLOSE PENDING #4244617 |CCEWP available on ladybird. Clients can deploy content to CCO. Support restarted applic to restore service. OUTAGE START: 11 Sep 11:21 PT END: 11 Sep 12:05 PT Ops 408.527.0007 |205

3:11 pm September 11, 2001
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|P1 NOTICE #4244617 |CCEWP unavailable on ladybird impacting content delopyment to CCO. Support is investigating. OUTAGE START: 11 Sep 11:21 PT NO ETU. Ops 408.527.0007 |169

2:31 pm September 11, 2001
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jeeason|Unbelievable day. I spoke with Anne, she never left today and is OK. Luisa as well. They obviously will not be coming out. Phone calls are tough to make out of the East.

10:43 am September 11, 2001
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