Blog Archives

|P1 CLOSE PENDING #4244953 |sjc-i2prod and Demand Planning tool are up. Support replaced corrupted server with development server to restore service. OUTAGE START: 11 Sep 12:32 PT END: 11 Sep 20:31 PT Ops 408.527.0007 |218

11:33 pm September 11, 2001
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|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support attempting to bring dev server into production to replace corrupted server. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |215

10:19 pm September 11, 2001
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|P1 UPDATE/CLOSE PENDING #4245646 |NATKIT, NSA’s customer network troubleshooting application in EMEA is available. Support rebooted servers to restore service. OUTAGE START: 11 Sep 17:09 PT END: 11 Sep 18:28 PT Ops 408-527-0007 |229

9:34 pm September 11, 2001
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Super-User|URGENT: eps-sj2.cisco.com smtp agent error ||55

9:00 pm September 11, 2001
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Super-User|URGENT: eps-sj1 smtp agent error ||45

8:39 pm September 11, 2001
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[IS-HQ UP] eps-london2 [EPAGE2 (Database), EPAGE2 (Failed pages), EPAGE2 (Processes)]

8:30 pm September 11, 2001
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[IS-HQ UP] eps-london1 [EPAGE2 (Database), EPAGE2 (Failed pages), EPAGE2 (Processes)]

8:30 pm September 11, 2001
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[IS-HQ DOWN] eps-london2 [EPAGE2 (Database), EPAGE2 (Failed pages), EPAGE2 (Processes)]

8:29 pm September 11, 2001
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[IS-HQ DOWN] eps-london1 [EPAGE2 (Database), EPAGE2 (Failed pages), EPAGE2 (Processes)]

8:29 pm September 11, 2001
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ion – in EMEA. Support investigating. OUTAGE START: 11 Sep 17:09 PT NO ETU. Ops 408-527-0007 |230

8:20 pm September 11, 2001
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|P1 NOTICE #4245646 |outback-ams and outback-ams1 down impacting availability of NATKIT – NSA’s customer network troubleshooting applicat

8:20 pm September 11, 2001
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T NO ETU. djaramil 408.527.0007 |220

6:47 pm September 11, 2001
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|P1 UPDATE #4244953 |sjc-i2prod and Demand Planning tool still unavailable. Support working to fix hive corruption to restore services to host and application. OUTAGE START: 11 Sep 12:32 P

6:47 pm September 11, 2001
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Super-User|URGENT: eps-sj2.cisco.com smtp agent error ||55

5:20 pm September 11, 2001
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Super-User|URGENT: eps-sj1 smtp agent error ||45

5:20 pm September 11, 2001
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cess to Demand Planning tool to forecast product demand. Support continues to investigate. OUTAGE START: 11 Sep 12:32 PT NO ETU. Ops 408.527.0007 |208

5:12 pm September 11, 2001
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|P1 UPDATE #4244953 |sjc-i2prod still unavailable impacting ac

5:12 pm September 11, 2001
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Super-User|URGENT: eps-sj2.cisco.com smtp agent error ||55

4:03 pm September 11, 2001
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Super-User|URGENT: eps-sj1 smtp agent error ||45

4:00 pm September 11, 2001
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m resource issues impacting access to Demand Planning tool to forecast product demand. Support rebooting host. OUTAGE START: 11 Sep 12:32 PT ETU: 11 Sep 14:00 PT Ops 408.527.0007 |220

3:41 pm September 11, 2001
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|P1 NOTICE #4244953 |sjc-i2prod has syste

3:41 pm September 11, 2001
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|P1 CLOSE PENDING #4244617 |CCEWP available on ladybird. Clients can deploy content to CCO. Support restarted applic to restore service. OUTAGE START: 11 Sep 11:21 PT END: 11 Sep 12:05 PT Ops 408.527.0007 |205

3:11 pm September 11, 2001
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unavailable on ladybird impacting content delopyment to CCO. Support is investigating. OUTAGE START: 11 Sep 11:21 PT NO ETU. Ops 408.527.0007 |169

2:30 pm September 11, 2001
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|P1 NOTICE #4244617 |CCEWP

2:30 pm September 11, 2001
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Super-User|URGENT: eps-sj1 smtp agent error ||45

2:21 pm September 11, 2001
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