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OUTAGE START: 11 Sep 08:31 PT ETU: 12 Sep 12:00 PT Ops 408.527.0007 |299 -2/2

6:42 pm September 11, 2001
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international circuits. MCI and Sprint expect phone lines to become stable by tomorrow afternoon. Voice Services support monitoring -1/2

6:42 pm September 11, 2001
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|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and

6:42 pm September 11, 2001
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13:10 PT Ops 408.527.0007 |258 -2/2

4:17 pm September 11, 2001
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. OUTAGE START: 11 Sep 12:30 PT END: 11 Sep -1/2

4:16 pm September 11, 2001
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|VOICE-P1 CLOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services

4:16 pm September 11, 2001
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13:10 PT Ops 408.527.0007 |260 -2/2

4:16 pm September 11, 2001
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TART: 11 Sep 12:30 PT END: 11 Sep -1/2

4:16 pm September 11, 2001
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|NETWORK-P1 CLOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE S

4:16 pm September 11, 2001
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5 ||96

4:03 pm September 11, 2001
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|Major Alarm,2001-09-11 13:02:39,\SJCLSTR4HCisco CallManagerReg isteredMGCPGateway,6,over

4:03 pm September 11, 2001
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527.0007 |244 -2/2

4:02 pm September 11, 2001
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filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408. -1/2

4:02 pm September 11, 2001
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|NETWORK-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red

4:02 pm September 11, 2001
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58-PLEASE CALL DENNIS ON HIS CELL PHONE AT 408-406-7257.

3:59 pm September 11, 2001
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527.0007 |242 -2/2

3:58 pm September 11, 2001
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2:30 PT NO ETU. Ops 408. -1/2

3:58 pm September 11, 2001
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|VOICE-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 1

3:58 pm September 11, 2001
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|Major Alarm,2001-09-11 12:57:05,\SJCLSTR2HCisco CallManagerReg isteredHardwarePhones,515,over 500 ||103

3:57 pm September 11, 2001
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|Major Alarm,2001-09-11 12:55:05,\SJCLSTR2HCisco CallManagerReg isteredHardwarePhones,535,over 500 ||103

3:57 pm September 11, 2001
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|Major Alarm,2001-09-11 12:56:04,\SJCLSTR2DCisco CallManagerReg isteredAnalogAccess,4,over 2 ||97

3:57 pm September 11, 2001
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|Major Alarm,2001-09-11 12:56:04,\SJCLSTR2DCisco CallManagerReg isteredHardwarePhones,391,over 350 ||103

3:57 pm September 11, 2001
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|Major Alarm,2001-09-11 12:54:04,\SJCLSTR2DCisco CallManagerReg isteredHardwarePhones,391,over 350 ||103

3:55 pm September 11, 2001
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||103

3:53 pm September 11, 2001
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|Major Alarm,2001-09-11 12:53:05,\SJCLSTR2HCisco CallManagerReg isteredHardwarePhones,531,over 500

3:53 pm September 11, 2001
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