Blog Archives

OUTAGE START: 11 Sep 08:31 PT ETU: 12 Sep 12:00 PT Ops 408.527.0007 |299 -2/2

6:42 pm September 11, 2001
Leave a comment

|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. MCI and Sprint expect phone lines to become stable by tomorrow afternoon. Voice Services support monitoring -1/2

6:42 pm September 11, 2001
Leave a comment

13:10 PT Ops 408.527.0007 |258 -2/2

4:17 pm September 11, 2001
Leave a comment

LOSE PENDING #4245013 |SJ Site 4 Phase B desktop network and voice services stable and restored. Support removed all Code Red filters from Site 4 in SJ LAN to stabilize services. OUTAGE START: 11 Sep 12:30 PT END: 11 Sep -1/2

4:17 pm September 11, 2001
Leave a comment

|VOICE-P1 C

4:17 pm September 11, 2001
Leave a comment

527.0007 |242 -2/2

3:58 pm September 11, 2001
Leave a comment

TU. Ops 408. -1/2

3:58 pm September 11, 2001
Leave a comment

|VOICE-P1 UPDATE #4245013 |SJ Site 4 Phase B experiencing desktop network and voice service degradation. Support working to remove all Code Red filters from Site 1, 2, 3, 4, 5 in SJ LAN. OUTAGE START: 11 Sep 12:30 PT NO E

3:58 pm September 11, 2001
Leave a comment

|VOICE-P1 NOTICE #4245013 |SJ Site 4 Phase B experiencing network and voice service degradation. SJ network and voice services support investigating. OUTAGE START: 11 Sep 12:30 PT NO ETU. Ops 408.527.0007 |205

3:45 pm September 11, 2001
Leave a comment

|VOICE-P1 CLOSE PENDING #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support upgraded code on gateway to restore redundancy. OUTAGE START: 11 Sep 11:05 PT END: 11 Sep 12:30 PT Ops 408.527.0007 |231

3:35 pm September 11, 2001
Leave a comment

|224

3:17 pm September 11, 2001
Leave a comment

|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and IP phone services stabilized. SJ LAN support working on upgrading code on redundant gateway. OUTAGE START: 11 Sep 11:05 PT ETU: 11 Sep 13:30 PT Ops 408.527.0007

3:17 pm September 11, 2001
Leave a comment

IP phone services stabilizing. SJ LAN support working on desktop clusters to restore redundancy. OUTAGE START: 11 Sep 11:05 PT NO ETU. Ops 408.527.0007 |215

2:40 pm September 11, 2001
Leave a comment

|VOICE-P1 UPDATE #4244564 |Site 4 network service restored and

2:40 pm September 11, 2001
Leave a comment

ate at 16:00 PT. OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 408.527.0007 |233

2:32 pm September 11, 2001
Leave a comment

|VOICE-P1 UPDATE #4244044 |Calls between US and EMEA intermittent due to high load on national and international circuits. Voice Services investigating. Next upd

2:32 pm September 11, 2001
Leave a comment

11:05 PT NO ETU. Ops 408.527.0007 |265 -2/2

2:24 pm September 11, 2001
Leave a comment

ith Code Red filters. OUTAGE START: 11 Sep -1/2

2:24 pm September 11, 2001
Leave a comment

|VOICE-P1 NOTICE #4244564 |Multiple lan switches bouncing in various Site 4 Bldgs. Site 4 experiencing intermittent network and IP phone availability. SJ LAN support investigating issues w

2:24 pm September 11, 2001
Leave a comment

. Ops 4085270007 |205

1:27 pm September 11, 2001
Leave a comment

|VOICE-P1 UPDATE #4244044 |Calls to EMEA intermittent due to high load on national and international circuits. Voiceservices continuing to investigate. OUTAGE START: 11 Sep 08:31 PT NO ETU

1:27 pm September 11, 2001
Leave a comment

OUTAGE START: 11 Sep 08:31 PT NO ETU. Ops 4085270007 |202

11:46 am September 11, 2001
Leave a comment

|VOICE-P1 NOTICE #4244044 |No calls able to go through to EMEA due to high load on national and international circuits. Voiceservices investigating.

11:46 am September 11, 2001
Leave a comment