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Update – Prupac partners were able to access prupac-claims/fnol as of 3:32pm following a restart of the DSN names server deamon. Remedy #2306877. Mary/OCC

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Update – Prupac partners were able to access prupac-claims/fnol as of 3:32pm following a restart of the DSN names server deamon. Remedy #2306877. Mary/OCC

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Prupac partners are unable to access prupac-claims/fnol. OCC-E is investigating. No ETA. Remedy #2306877. Mary/OCC

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Prupac partners are unable to access prupac-claims/fnol. OCC-E is investigating. No ETA. Remedy #2306877. Mary/OCC

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The PSI Office on 1 NYPLAZA has been closed due to the Trade Center fire. Joe OCC.

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PSI has been evacuated. They have shutdown or are in the processing of shutting down their mainframe applications. This will affect CFE, PruOnline amongst other things. Mike @ the OCC

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PSI has been evacuated. They have shutdown or are in the processing of shutting down their mainframe applications. This will affect CFE, PruOnline amongst other things. Mike @ the OCC

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Ops is investigating. No ETA. Remedy# 2306322 Tony/OCC

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Partners in PRUBANK are unable to access WWW.PRUAGENT.CLCPROCESSING.COM/LOANSTATUS/LOANSTATUS.HTML. OCC Web

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RSO Sales made available at 7:55 AM after the application was recycled to clear a hung condition. Remedy# 2305761 Tony/OCC

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A. Remedy# 2305761 Tony/OCC

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ROS Sales is currently unavailable. OCC Web Ops is investigating. No ET

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