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Sev3 open S3041186 KENNETH MONACO 212-270-3795 270 PARK AVE.25 GLOBAL INVESTMENT BANKING MTDTV Client is unable to access Note’s, getting error file not found. 09/11/01 11:27:22

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Sev3 updated Esc S3040415 CHARLES TOMLIN 2127895454 1211 AV AM19 GLOBAL INVESTMENT BANKING MTDTV Pls, give customer a call with status. 09/11/01 10:48:02

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Sev3 open Key S3041149 ROSEMARIE SEIBERT 212-899-1508 1166 6TH AVE17 MIDDLE MARKET BANKING MTDTV user printer keeps jamming 09/11/01 10:41:36

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2/02:this 09/11/01 08:42:53

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e made to 270pcr03syspublic on Z, following

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1/02:Sev2 open S3041008 RAYMOND NAGLE 2122705124 270 PARK11 CHASE BUSINESS SERVICES MTDTV User has no connectivity to applications. On login user told network connection could not b

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Sev3 open S3041013 ARSHIA FARROKHTALA 212-270-7645 270 PARK AVE25 GLOBAL INVESTMENT BANKING MTDTV clients machine keeps locking up in her applications…this has been 09/11/01 08:42:21

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Sev3 open S3041009 DELORES KRAFT 2122705031 270 PARK32 CHASE BUSINESS SERVICES MTDTV See ticket S3036087 & S3036738. User stated she has not heard from anyone and still cannot log on. Please assist asap. 09/11/01 08:41:18

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Sev3 open S3041007 LAURIE BARRACO 212 622 8697 GCT26 GLOBAL INVESTMENT BANKING MTDTV The clients mgr Ann Parks needs to be attached to one lan printer. The client needs this asap. 09/11/01 08:39:21

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Sev3 open S3040982 PATRICIA EVERS 2122706381 230 PARK19 GLOBAL INVESTMENT BANKING MTDTV User has a laptop and a desktop, whenever she is in PRF in the 09/11/01 08:29:02

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Sev3 open S3040923 ROBERT SACKS 2122704118 270 PARK47 GLOBAL MARKETS MTGRPWARE clients notes certificate has expired. ny270nm02. client says he needs his mail by 9am. pls call client asap 09/11/01 07:26:38

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Sev3 open S3040915 KENNETH PIGAGA 2126224628 380MADISON11 GLOBAL INVESTMENT BANKING MTGRPWARE User is in the U.K. and needs his lotus notes Id and notes.dsk. sent to 09/11/01 07:16:48

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09-PLEASE CALL JEFF TAGGART AT 212-989-2557 PROBLEMS W/CREDIT SYSTEMS.

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08- FOR TURN OVER. CHARLIE, 516-889-2191. !2/2 008

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08-GARY WILL NOT BE IN TODAY. I WILL BE IN APPROX. 9:00. PLS STAY & WAIT TO TALK WITH ME !1/2 008

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07-PLEASE CALL JOE LAPOLLO. 732-563-8670.

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igned from GLBINTERNET to MTLAN for: please assist user 09/11/01 04:31:07

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Sev1 updated S3040690 PRAPHANT PAVASANT 857-2525 BANGKOK1 GLOBAL INVESTMENT BANKING MTLAN Reass

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