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m issues will be immediately suspended until further notice. For further status information concerning today’s problems, please contact 1-800-275-6382. -CSD

12:46 pm September 11, 2001
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All normal notification paging of severity two proble

12:46 pm September 11, 2001
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cservicedesk@MetLife.com|FINAL REFERRAL #920328. Unable to access e-service metdental.com website. Under invest by CNSS. SMOD aware of issue.|

11:07 am September 11, 2001
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cservicedesk@MetLife.com|FINAL REFERRAL #920276. Mainframe printing problem. Under invest by CNSS. SMOD aware of issue.|

10:52 am September 11, 2001
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TR#920296 custs in Chicago exp a connectivity prob. Esc to CNSS. -CSD

8:47 am September 11, 2001
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TR#C1196039 custs unable to access eservices.metdental.com. Esc to Admin PRC. -CSD

8:44 am September 11, 2001
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#920276 Some custs exp mainframe printing prob between Denver & RISC. Prob esc to CNSS. -CSD

8:38 am September 11, 2001
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#920276 Some custs exp mainframe printing prob between Denver & RISC. Prob esc to CNSS. -CSD

8:36 am September 11, 2001
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#C1195758 Some custs in 700 Quaker Lane off unable to print. Prob under invest by WRWKSS. -CSD

8:24 am September 11, 2001
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UPDATE #920279:Prev rep prob, CBS Appl delayed has been lowered to sev 3 issue -CSD

7:28 am September 11, 2001
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UPDATE #920279:Prev rep prob, CBS Appl delayed has been lowered to sev 3 issue -CSD

7:28 am September 11, 2001
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been lowered to sev 3 issue -CSD

7:26 am September 11, 2001
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UPDATE #920279:Prev rep prob, CBS Appl delayed has

7:26 am September 11, 2001
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& Telephone probs in Denver resolv yesterday @ 4:30 pm EDT -CSD

7:23 am September 11, 2001
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UPDATE #920023:Prev rep prob which occurred yesterday, 09/10/01 for Voicemail

7:23 am September 11, 2001
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UPDATE #C1195589:Prev rep prob from 09/10/01 for Unable to access appls srv TampFTUSvr01 has been lowered to sev 3 -CSD

7:15 am September 11, 2001
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UPDATE #920217:Prev rep prob which occurred yesterday, 09/10/01 for Slow resp w/in care.servicesoft.com internet website resolv yesterday @ 11:06pm EDT -CSD

7:12 am September 11, 2001
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#920279 Inst appl delayed this morning: CBS -CSD

7:00 am September 11, 2001
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#920279 Inst appl delayed this morning: CBS -CSD

6:59 am September 11, 2001
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#920279 Inst appl delayed this morning: CBS -CSD

6:59 am September 11, 2001
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