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11:12 pm September 11, 2001
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Prov.HelpDesk@broadband.att.com|NSA Systems Access|Access to provisioning and network systems have been restricted at the NSA. This restriction will continue through tonight 9/11/01 until at least 8am tomorrow morning 9/12/01. Further

11:12 pm September 11, 2001
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Launch-Now.Helpdesk@accenture.com|Open and Shut Severity 1: Case 0100940 IMAG unable to submit orders.| AT&T Broadband Severity 1 Notification Ticket: 0100940 Status: Completed Description: IMAG is unable to submit orders to LNIE Time Logg

9:43 pm September 11, 2001
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ers to LNIE.| AT&T Broadband Severity 1 Notification Ticket: 0100932 Status: Completed Description: IMAG is unable to submit orde

5:14 pm September 11, 2001
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Launch-Now.Helpdesk@accenture.com|Completed: ATT Broadband Severity 1: Case 0100932. IMAG unable to submit ord

5:14 pm September 11, 2001
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ened) Description: IMAG is unable

4:29 pm September 11, 2001
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Launch-Now.Helpdesk@accenture.com|Re-Opened: ATT Broadband Severity 1: Case 0100932. IMAG unable to submit orders to LNIE.| AT&T Broadband Severity 1 Notification Ticket: 0100932 Status: In Progress (Re-Op

4:29 pm September 11, 2001
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IE.|AT&T Broadband Severity 1 Notification Ticket: 0100932 Status: Completed Description: IMAG is unable to submit order

4:12 pm September 11, 2001
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Launch-Now.Helpdesk@accenture.com|Completed. ATT Broadband Severity 1: Case 0100932. IMAG unable to submit orders to LN

4:12 pm September 11, 2001
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Launch-Now.Helpdesk@accenture.com|ATTBroadband Severity 1: Case 0100932. IMAG unable to submit to LNIE.|AT&T Broadband Severity 1 Notification Ticket: 0100932 Status: In Progress Description: IMAG is unable to submit orders to LNIE Time Lo

3:51 pm September 11, 2001
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C: TBD Pl

12:54 pm September 11, 2001
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Launch-Now.Helpdesk@accenture.com|ATT Broadband Severity 1: Case 0100917 BST LSR’s NACKing| AT&T Broadband Severity 1 Notification Ticket: 0100917 Status: In Progress Description: BST LSR’s NACKing Time Logged: 10:00pm Central ET

12:54 pm September 11, 2001
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S FROM ATT

10:41 am September 11, 2001
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john.r.conklin@accenture.com|Newsflash: ATT Broadband Severity 1 Issue| (Embedded image moved to file: pic15724.pcx) HELPDESK AT&T Broadband Severity 1 Notification Ticket: Case # 0100925 Description: LNIE NOT RECEIVING ORDER

10:41 am September 11, 2001
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Launch-Now.Helpdesk@accenture.com|ATT Broadband Severity 1: Case 0100917 BST LSR’s NACKing| AT&T Broadband Severity 1 Notification Ticket: 0100917 Status: In Progress Description: BST LSR’s NACKing Time Logged: 10:00pm Central ETC: TBD Pl

7:20 am September 11, 2001
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Launch-Now.Helpdesk@accenture.com|ATT Broadband Severity 1: Case 0100917 BST LSR’s NACKing|AT&T Broadband Severity 1 Notification Ticket: 0100917 Status: In Progress Description: BST LSR’s NACKing Time Logged: 10:00pm Central ETC: TBD Ple

7:19 am September 11, 2001
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