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Prob ID: 00671386 Sev: 3 has been transferred to your group. Slater,Gary E 714/825-3705 DESC: I need to have the network connection checked for cubicle # 3614, it will not connect to network. ** plese see w/h **

9:42 pm September 11, 2001
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Prob ID: 00671385 Sev: 3 has been transferred to your group. Slater,Gary E 714/825-3705 DESC: I would like to open a ticket to have score and views added to Charron Andrus and Katherine Simpsons computer. ** see w/h **

9:39 pm September 11, 2001
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MyPacifiCare page from: angela cruz R U still here? Fill up your gas tank, they may be closing the refineries-3 days to come back up. Ang 53835

8:18 pm September 11, 2001
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Problem 00671164 transferred to Group CTS_RX

5:33 pm September 11, 2001
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Prob ID: 00671108 Sev: 3 has been transferred to your group. Moore,William H 210/478-4313 DESC: Customer stating that the password for RX claims needs to be reset for Username:moore_wh.

2:54 pm September 11, 2001
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>. Username:col

2:36 pm September 11, 2001
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Prob ID: 00670927 Sev: 3 has been transferred to your group. Collins,Mary A 714/825-6712 DESC: Customer is reporting that she is not able to open her “My PacifiCare”, error message

2:36 pm September 11, 2001
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Prob ID: 00671076 Sev: 4 has been transferred to your group. Morales,Lisa M 210/478-4313 DESC: Password reset for RXCLAIMS, username: Morales_LM. Contact is: Bill Geigenmiller at ext. 4313.

2:03 pm September 11, 2001
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Prob ID: 00670799 Sev: 3 has been transferred to your group. Yates,Shiralyn K 714/825-3667 DESC: customer is reporting that outlook is having a problem with the calendar function. when meeting notices are sent out two users do not receive

1:57 pm September 11, 2001
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Prob ID: 00671045 Sev: 3 has been transferred to your group. La Master,Joyce I 714/825-3632 DESC: customer is reporting a problem with her aspect phone system. light just stays red and customer can not get light to go to green. username i

1:36 pm September 11, 2001
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Problem 00660333 transferred to Group CTS_RX

1:21 pm September 11, 2001
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s of 3:30-4:00 his RX So. is always shutdowns. User states this is an on going issue and re-booting

1:00 pm September 11, 2001
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Prob ID: 00666731 Sev: 3 has been transferred to your group. Kemp,Ali K 714-825-4250 DESC: Customer call to report everyday between the hour

1:00 pm September 11, 2001
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Prob ID: 00670988 Sev: 3 has been transferred to your group. Mendez,Diana 760-804-2222 x46403 DESC: Customer is reporting that she is unable to transfer calls from her aspect phone. Customer has re-set phone and still not able to re-set.

12:18 pm September 11, 2001
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e information is all garbled – indicates looks like it is printed with WING DINGS.

12:03 pm September 11, 2001
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Prob ID: 00670980 Sev: 3 has been transferred to your group. Pecora,Tine L 714/825-3794 DESC: Customer is reporting that when she views job descriptions th

12:03 pm September 11, 2001
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lping her with an error message that her “resources are dangerously low”

12:00 pm September 11, 2001
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Prob ID: 00670974 Sev: 3 has been transferred to your group. Pecora,Tine L 714/825-3794 DESC: Customer is reporting that the local tech Tom Mitchell was at her desk he

12:00 pm September 11, 2001
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been transferred to your group. Vela,Christina M 210/474-5411 DESC: customer is calling in to request passwords changed for students of hers. usernames are moore_wh and crochan_na.

11:36 am September 11, 2001
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Prob ID: 00670949 Sev: 3 has

11:36 am September 11, 2001
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