Blog Archives

Owens.Deborah@broadband.att.com||Telephony, level 2, Major, UE10, Power Supply, Commercial Power, ETA w/Seattle City Light, midnight, 1370626

10:55 pm September 11, 2001
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Goff.Corinna@broadband.att.com||Telephony, De-escalation, Ticket # 1370118, Major ticket, TC-27, NO fault found

9:20 pm September 11, 2001
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Goff.Corinna@broadband.att.com||Telephony, Level 2 escalation, Ticket # 1370118, Major ticket, TC-27, Multiple VP’s Loss of Comm, Tech assigned to ticket

8:17 pm September 11, 2001
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de BV52, major

5:59 pm September 11, 2001
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Casal.Ariel@broadband.att.com||Video, De-escalate level 4, 3 strands & 1 leg unattached, added amp-service restored 2:30p, no

5:59 pm September 11, 2001
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Jerdee.Yvonne@broadband.att.com||Video outage in BV52 tech on sit,98006

5:01 pm September 11, 2001
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Goff.Corinna@broadband.att.com||There is no service affecting rebuild today. There is a CRITICIAL NATIONAL TELEPHONY CONFERENCE CALL 877-807-5706 bridger number participation number 437973.

4:50 pm September 11, 2001
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Casal.Ariel@broadband.att.com||page test Bellevue 1:23pm–no response required

4:24 pm September 11, 2001
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as of 10:46am, Kent vista hub, ticket 1369020, Major

4:16 pm September 11, 2001
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Casal.Ariel@broadband.att.com||Telephony, Level 3, Russ on site, Puget power no et fix

4:16 pm September 11, 2001
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Casal.Ariel@broadband.att.com||Telephony, Level 4, Russ Miflin on site, Puget power on site, no estimated time of fix for power,running on batteries, generator enroute, Kent vista hub, ticket 1369020, Major

4:14 pm September 11, 2001
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on, Bellevue 98006, Tech assigned to ticket

3:37 pm September 11, 2001
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Goff.Corinna@broadband.att.com||Video Outage, Level 3 escalati

3:37 pm September 11, 2001
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rebuild today. There is a CRITICIAL NATIONAL TELEPHONY CONFERENCE CALL 877-807-5706 bridger number participation number 437973.

3:28 pm September 11, 2001
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Goff.Corinna@broadband.att.com||There is no service affecting

3:28 pm September 11, 2001
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on, Bellevue 98006, Tech assigned to ticket

3:01 pm September 11, 2001
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Goff.Corinna@broadband.att.com||Video Outage, Level 2 escalati

3:01 pm September 11, 2001
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Casal.Ariel@broadband.att.com||Telephony, De-escalate level 4, commercial power restored, Kent Vista hub, ticket 1369020, major

3:00 pm September 11, 2001
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ipation number 437973.

2:56 pm September 11, 2001
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Goff.Corinna@broadband.att.com||There is no service affecting rebuild today. There is a CRITICIAL NATIONAL TELEPHONY CONFERENCE CALL 877-807-5706 bridger number partic

2:56 pm September 11, 2001
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flin is on site,,hub on batteries, Puget power on site,,battery life 4hrs, commercial power outage, Rick Peterson aware, Kent vista hub, ticket 1369020, Major

12:46 pm September 11, 2001
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Casal.Ariel@broadband.att.com||Telephony, Level 2, Russ Mif

12:46 pm September 11, 2001
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Goff.Corinna@broadband.att.com||There is no service affecting rebuild today. There is a CRITICIAL NATIONAL TELEPHONY CONFERENCE CALL 877-807-5706 bridger number participation number 437973.

11:09 am September 11, 2001
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no service affecting rebuild today. There is a CRITICIAL NATIONAL TELEPHONY CONFERENCE CALL 877-807-5706 bridger number participation number 437973.

10:56 am September 11, 2001
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Goff.Corinna@broadband.att.com||There is

10:56 am September 11, 2001
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