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ccom1@worldnet.att.net||TRBL: Covad Outage in West St. NY City, Csr: 71, Covad has opened ticket = with ILEC, TT#618292/403868, CCOM 8003835578

10:15 pm September 11, 2001
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ccom1@worldnet.att.net||UPDT: Covad Outage, NewYork City, NY, Csr: 8. Covad investigating, = TT#618266/403839*(correct TT#), CCOM 8003835578

9:08 pm September 11, 2001
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8266/403764, CCOM 8003835578

8:57 pm September 11, 2001
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ccom1@worldnet.att.net||TRBL: Covad Outage, NewYork City, NY, Csr: 8. Covad investigating, = TT#61

8:57 pm September 11, 2001
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et up. NO ETR. Cust: 30 TT#618210/403751

6:46 pm September 11, 2001
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ccom1@att.net||TRBL UPDATE: Telespeed users in Brooklyn, NY are down due to power = outage. VRU’s have been s

6:46 pm September 11, 2001
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ccom1@worldnet.att.net||TRBL: Covad Outage, Staten Island NY, Csr: 6, Covad investigating, = TT#618206/403756, CCOM: 8003835578

6:30 pm September 11, 2001
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03751

6:29 pm September 11, 2001
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ccom1@att.net||TRBL: Telespeed user in Brooklyn, NY are down dur to power outage. NO = ETR. Cust: 30 TT#618210/4

6:29 pm September 11, 2001
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ccom1@worldnet.att.net||TRBL: Covad Outage, Staten Island NY, Csr: 6, Covad investigating, = TT#618206/403756, CCOM: 8003835578

6:28 pm September 11, 2001
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Laurie, Sharon Hinton called about the 5:15 call. I told her you planned to be on it. It is important that Bob Menno be on the call. Lenore

4:51 pm September 11, 2001
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ccom1@worldnet.att.net|| TRBL: CO in Manhattan NY may be on fire, service out of this office = is down, 71 customers affected, TT618097, CCOM 800-383-5578

4:08 pm September 11, 2001
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ccom1@worldnet.att.net||DS3 impairment on Slot 3/1 on Atlanta, GA redback. Cerfnet reports ALS = investigating. NO ETR.Approx. Impact: 100-115 csrs. TT#:618011/78188 = CCOM 800-383-5578

4:04 pm September 11, 2001
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ge in Atlanta, GA resolved. No RFO End time:3:25 PM ET = given at this time from Cerfnet. TT#:618011/78188 CCOM 800-383-5578

3:27 pm September 11, 2001
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ccom1@att.net||UPDT: DS3 outa

3:27 pm September 11, 2001
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all-Bridge 201-368-8714, Part: 348076. Lenore

3:16 pm September 11, 2001
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Laurie,Sharon Hinton requested that you and Bob Menno get on a Provisioning Prioritization C

3:16 pm September 11, 2001
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ccom1@worldnet.att.net||FYI: The second tour of the World Trade Center has just collapsed. CCOM = 800-383-5578

2:52 pm September 11, 2001
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ccom1@att.net||UPDT: Cerfnet reports they have approx. 72 hours of generator power for = New York 75 Broad facility. TT#:617872 CCOM 800-383-5578

2:08 pm September 11, 2001
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d in this router. CCOM = 800-383-

12:58 pm September 11, 2001
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ccom1@worldnet.att.net||TRBL FYI: Due to NY disaster, redback router in 75 Broad St will loose = power in a few hours. There is generator for back up but will = eventually run out of power. 4055 csrs home

12:58 pm September 11, 2001
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