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ANTON ISLAND AREA. THERE IS NO ETR AT THIS TIME. CUSTOMER IMPACT AND INCIDENT DURATION 4 HOUR 45 MINS. RRL/NNOC

12:32 am September 12, 2001
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FLASH / L1/ UPDATE/GARDEN CITY/TRANSMISSION: AS OF 0430 GMT (1230 EDT) THE WEST STREET CENTRAL OFFICE IS STILL WITHOUT COMMERCIAL POWER AFFECTING 20 VOICE TRUNKS AND CAUSING THE LOSS OF ALL SERVICES TO 50 EBTS SITES IN THE DOWNTOWN NEW YORK AND ST

12:31 am September 12, 2001
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FLASH / L1/FINAL/SYRACUSE (PARTNERS)/TRANSMISSION: AS OF 0000 GMT (2000 EDT) SERVICE HAS BEEN RESTORED TO ALL AFFECTED SITES. VERIZON REPAIRED AFFECTED FIBER CABLE. CUSTOMER IMPACT AND INCIDENT DURATION 6 HOURS 5 MINS. RRL/NNOC

11:50 pm September 11, 2001
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DURATION: 27 HOURS 47 MINUTES. SJW/NNOC

10:14 pm September 11, 2001
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NETWORK ALERT/UPDATE/RIO DE JARNERIO, BRAZIL/SS7-LINKS: AS 0210 GMT (2210 EDT) THE SS7 LINKS ARE STILL OUT OF SERVICE FROM THE RIO DE JANEIRO_STP TO THE DENVER STP. THERE IS NO CUSTOMER IMPACT DUE TO REDUNDANCY THROUGH THE CHICAGO STP. INCIDENT

10:13 pm September 11, 2001
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C

9:23 pm September 11, 2001
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NETWORK ALERT/FINAL/DENVER/TRANSMISSION: AS OF 0050 GMT (2050 EDT) THE SS7 LINKS FROM THE DENVER STP TO THE CLEARNET QUEBEC STP ARE BACK IN SERVICE. THERE IS NO CUSTOMER IMPACT DUE TO REDUNDANCY. INCIDENT DURATION: 9 HOURS 20 MINUTES. SJW/NNO

9:22 pm September 11, 2001
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ANTON ISLAND AREA. THERE IS NO ETR AT THIS TIME. CUSTOMER IMPACT AND INCIDENT DURATION 1 HOUR 30 MINS.

9:21 pm September 11, 2001
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FLASH/L1/INITIAL/GARDEN CITY/TRANSMISSION: AS OF 2345 GMT (1945 EDT) THE WEST STREET CENTRAL OFFICE LOST COMMERCIAL POWER AFFECTING 20 VOICE TRUNKS AND CAUSING THE LOSS OF ALL SERVICES TO 50 EBTS SITES IN THE DOWNTOWN NEW YORK AND ST

9:21 pm September 11, 2001
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TOMER IMPACT AND INCIDENT DURATION 7 HOURS. MRH/NNOC

8:49 pm September 11, 2001
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FLASH/L1/UPDATE/SYRACUSE (PARTNERS)/TRANSMISSION: AS OF 0041 GMT ( 2041 EDT) 15 OUT OF 336 NEXTEL PARTNER EBTS SITES IN THE CENTRAL PENNSYLVANIA AREA REMAIN DOWN CAUSING A LOSS OF ALL SERVICES DUE TO 3 VERIZON DS3′S THAT WENT OUT OF SERVICE. CUS

8:49 pm September 11, 2001
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STABILITY. THE BRIDGE NUMBER WAS CHANGED TO 1-847-538-1299. THE FOLLOWING METRO-1 CALL CENTERS ARE CURRENTLY ALT-ROUTED DUE TO CALL CONGESTION: NYRK 2-6, PHIL-1&2, NENG-1-3, AND BAWA-1-4. INCIDENT DURATION 10 HOURS 38 MINUTES. DDJ/NNOC

6:31 pm September 11, 2001
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FLASH/CATASTROPHIC/UPDATE/BAWA & NEW YORK/TRANSMISSION: THE MARKETS AFFECTED ARE GOING BACK TO NORMAL OPERATIONS. AUTHENTICATION PARAMETERS ARE BEING CHANGED BACK AT THIS TIME.THE MSO, NNOC, AND VENDORS WILL MONITOR THE MARKET FOR

6:30 pm September 11, 2001
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NNOC

5:55 pm September 11, 2001
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NETWORK ALERT/UPDATE/DENVER/TRANSMISSION: AS OF 2155 GMT (1755 EDT) THE SS7 LINKS FROM THE DENVER STP TO THE CLEARNET QUEBEC STP CONTINUES TO BE OOS. . THERE IS NO CUSTOMER IMPACT DUE TO REDUNDANCY. INCIDENT DURATION: 6 HOURS 25 MINUTES. SJW/

5:55 pm September 11, 2001
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BERS ON NYK_VMS2. NTS AND GLENAYRE ARE INVESTIGATING THE ROOT CAUSE. CUSTOMER IMPACT AND INCIDENT DURATION: 15 MINUTES..AF/NNOC

5:40 pm September 11, 2001
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FLASH/L1/INITIAL-FINAL/NEW YORK/VMS: BETWEEN 2107 GMT (1707 EDT) AND 2122 GMT (1722 EDT) NYK_VMS2 PERFORMED A SELF REBOOT AFFECTING ALL SUBSCRI

5:40 pm September 11, 2001
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USTOMER IMPACT AND INCIDENT DURATION 3 HOURS. MRH/NNOC

4:44 pm September 11, 2001
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FLASH/CRITICAL/UPDATE/SYRACUSE(PARTNERS)/TRANSMISSION: AS OF 2041 GMT (1641 EDT) 3 VERIZONS DS3 ‘S ARE STILL OUT OF SERVICE IN SYRACUSE CAUSING A LOSS OF ALL SERVICES TO 103 OUT OF 336 NEXTEL PARTNER EBTS SITES IN THE CENTRAL PENNSYLVANIA AREA. C

4:44 pm September 11, 2001
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E WILL REMAIN OPEN FOR 24 HOURS TO MONITOR ANY NETWORK ISSUES. CUSTOMER IMPACT AND INCIDENT DURATION: 8 HOURS 8 MINUTES. SJW/NNOC

3:49 pm September 11, 2001
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FLASH/CATASTROPHIC/UPDATE/BAWA & NEW YORK/TRANSMISSION: THE MARKETS AFFECTED ARE GOING BACK TO NORMAL OPERATIONS. PARAMATERS ARE ALSO BEING CHANGED BACK AT THIS TIME. THE MSO AND VENDORS WILL MONITOR THE MARKET FOR STABILITY. THE 703-288-7930 BRIDG

3:49 pm September 11, 2001
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NT DURATION: 3 HOURS. NNOC

2:56 pm September 11, 2001
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NETWORK ALERT/INITIAL/DENVER/TRANSMISSION: AS OF 1530 GMT (1130 EDT) THE SS7 LINKS FROM THE DENVER STP TO THE CLEARNET QUEBEC STP IS OOS. THE DENVER MSO AND CLEARNET ARE INVESTIGATING THE ISSUE. THERE IS NO CUSTOMER IMPACT DUE TO REDUNDANCY. INCIDE

2:55 pm September 11, 2001
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INVESTIGATING THE ROOT CAUSE. CUSTOMER IMPACT AND INCIDENT DURATION: 30 MINS CTD/NNOC

2:14 pm September 11, 2001
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ERS)/TRANSMISSION: AS OF 17:41 GMT (13:41 EDT) 3 VERIZON DS3′S ARE OUT OF SERVICE IN SYRACUSE CAUSING A LOSS OF ALL SERVICES TO 44 OUT OF 336 NEXTEL PARTNER EBTS SITES IN THE CENTRAL PENNSYLVANIA AREA. THE MSO AND VERIZON (LOCAL TELCO) ARE CURRENTLY

2:14 pm September 11, 2001
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