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usersup@afespro.redcross.org||RE: Business Critical Case 365160 dispatched. To User Support at 09/11/01 16:18:12 by FortuneJ. Case Title: Web: Crossnet – User’s unable to login. Site Greater Toledo Area Must be accepted in 30 minutes. 703-2

5:38 pm September 11, 2001
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usersup@afespro.redcross.org||DMS Notify: Case 365078 has been dispatched to SwordA by SwordA at 09/11/01 12:48:11 for Midwest as Critical.

3:22 pm September 11, 2001
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usersup@afespro.redcross.org||RE: Critical Case 365114 Escalated. PRIORITY: Critical. TITLE: DBCU: Unlock Shipment. QUEUE: FIS – Badger Hawkeye. REGION: Badger-Hawkeye. This Case was dispatched at 09/11/01 14:20:32 by SwordA. (703) 206-6011

2:50 pm September 11, 2001
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usersup@afespro.redcross.org||DMS Notify: Case 365078 has been dispatched to SchweitzeJ by SchweitzeJ at 09/11/01 13:59:54 for Midwest as Critical.

2:00 pm September 11, 2001
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usersup@afespro.redcross.org||DMS Notify: Case 365097 has been dispatched to SchweitzeJ by SchweitzeJ at 09/11/01 13:58:51 for as Critical.

1:59 pm September 11, 2001
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usersup@afespro.redcross.org||DMS Notify: Case 365097 has been dispatched to NolanS by NolanS at 09/11/01 13:47:21 for as Critical.

1:47 pm September 11, 2001
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usersup@afespro.redcross.org||DMS Notify: Case 365097 has been dispatched to NolanS by NolanS at 09/11/01 13:45:43 for as Critical.

1:46 pm September 11, 2001
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ed in 2 bu

1:34 pm September 11, 2001
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usersup@afespro.redcross.org||RE: Low Urgency Case 365093 dispatched. To User Support at 09/11/01 13:33:28 by CampbellDa. Case Title: Hardware: Reassign default scale for terminal. Site Southern Regional HQ Southern Must be accept

1:34 pm September 11, 2001
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Unable To Transfer Test Results From DMS to DMIS. QUEUE: BIS-NBCS-Production Supp. REGION: Midwest. This Case was disp

1:18 pm September 11, 2001
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usersup@afespro.redcross.org||RE: Critical Case 365078 Escalated. PRIORITY: Critical. TITLE: DMIS: Defferral Management –

1:18 pm September 11, 2001
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09/11/01 12:52:07 by NelsonMu. (7

12:56 pm September 11, 2001
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usersup@afespro.redcross.org||RE: Critical Case 365076 Dispatched. PRIORITY: Critical. TITLE: DMIS: Deferral Management – Error During Lab In Process. QUEUE: User Support. REGION: Northern Ohio. DISPATCHED:

12:56 pm September 11, 2001
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y WilsonA. (703) 206-6011.

12:55 pm September 11, 2001
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usersup@afespro.redcross.org||RE: Urgent Case 365079 Dispatched. PRIORITY: Urgent. TITLE: Chespottrm0030 needs to be reset. QUEUE: User Support. REGION: Greater Chesapeake &. DISPATCH TIME: 09/11/01 12:54:48 b

12:55 pm September 11, 2001
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usersup@afespro.redcross.org||RE: Critical Case 365076 Dispatched. PRIORITY: Critical. TITLE: DMIS: Error during LabIn process. QUEUE: User Support. REGION: Northern Ohio. DISPATCHED: 09/11/01 12:37:08 by KarshnerC. (703) 206-6011.

12:38 pm September 11, 2001
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