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Frm: Product.Status@bankofamerica.com Sub: ! Txt: Global ENCORE+ in Charlotte is closed.

4:53 pm September 11, 2001
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. have been evacuated

3:36 pm September 11, 2001
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Frm: Product.Status@bankofamerica.com Sub: ! Txt: Bank of America Direct support personnel in Charlotte, NC

3:36 pm September 11, 2001
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tac Operations is closed today due to evacuation of the Collier building in .

2:36 pm September 11, 2001
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Frm: Product.Status@bankofamerica.com Sub: . Txt: Bam

2:36 pm September 11, 2001
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415-613-1747 UPDATE: At this time there aren’t any significant cash outs to report. Updates to follow. D Lowe

2:17 pm September 11, 2001
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415-613-1747 UPDATE: ATM Network Support is not reporting any large amt of ATMs down. Cash Mngmt is in Level 1 react mode and monitoring cash levels very closely. Updates to follow. D Lowe

2:15 pm September 11, 2001
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Frm: Product.Status@bankofamerica.com Sub: . Txt: Encore+ in Charlotte is closed..

12:52 pm September 11, 2001
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over five stories are being evacuated throughout the franchise. Lovell

11:35 am September 11, 2001
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314-466-8933 URGENT: Due to the World Trade Center and Pentagon explosions, all Bank of America facilities

11:35 am September 11, 2001
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Frm: Product.Status@bankofamerica.com Sub: . Txt: ZBA TFR Operations is closed.

11:35 am September 11, 2001
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Frm: Product.Status@bankofamerica.com Sub: . Txt: Sweeps Operations in Charlotte is Closed..

11:22 am September 11, 2001
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11:20 am September 11, 2001
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415-613-1747 URGENT!! Monitor national news regarding planes that have crashed into the World Trade Center in NYC and near Pentagon in Wash DC. Updates to follow regarding any contingency plans.

11:20 am September 11, 2001
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415-613-1747 URGENT!! Monitor national news regarding planes that have crashed into the World Trade Center in NYC and near Pentagon in Wash DC. Updates to follow regarding any contingency plans.

11:05 am September 11, 2001
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