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5:36 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18805 Assigned to Group Txt: 79-18805-3-0-VDOT 804-328-3178 static on liine. analog contact Dave 6200 Elko Tri Rd Sandston 0730

5:36 pm September 11, 2001
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to voice mail when line is in use optimail Steve is the contact 13 S 13th St Richmond Powers Taylo

4:39 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18813 Assigned to Group Txt: 79-18813-3-0-DLI 786-4267 calls not going

4:39 pm September 11, 2001
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ISCONNECT IN MIDDLE OF CONVERSATION CONTACT: DEBRA GOSSOM 434-947-6160 24HRS ROUTE 210 EAST C

4:14 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18806 Assigned to Group Txt: 79-18806-3-0-MHMR-707 MODEM LINE 434-947-2776 D

4:14 pm September 11, 2001
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STORE MANAGER 804-476-2466 1000-1800 60 SOUTH MAIN STREET HALIFAX, VA

4:00 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18801 Assigned to Group Txt: 79-18801-3-0-ABC 804-476-2856 CONSTANT BUSY CONTACT:

4:00 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18797 Assigned to Group Txt: 79-18797-3-0-NSU ANALOG 757-626-3012 NO OUT CALLS(ROOM 500H1) 757-626-2989 NO OUT CALLS(ROOM 200C2) CONTACT: ELIZABETH DEERING 757-626-2989

3:59 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18795 Assigned to Group Txt: 79-18795-3-0-NSU FAX MACHINE ANALOG 757-823-2612 CAN’T MAKE CALLS CONTACT: ANTOINETTE FLOWERS 757-823-8152 0800-1700 2401 CORPREW AVE ECHOLS

3:59 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18796 Assigned to Group Txt: 79-18796-3-0-NSU ANALOG 757-823-8821 CAN’T MAKE LONG DISTANCE CALLS CONTACT: NATHANIEL WARREN 757-823-8821 0800-1700 2401 CORPREW AVE GILL G

3:59 pm September 11, 2001
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HelpDeskOut Sub: Incident 18785 Assigned to Group Txt: 79-18785-3-0-NSU ANALOG 757-626-2423(ROOM 137) JACK OUT OF WALL ANALOG 757-626-2984(ROOM 200G1) PHONE RINGS BUSY CONTACT: ELIZABETH DEERING

3:59 pm September 11, 2001
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Frm:

3:59 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18789 Assigned to You Txt: 78-18789-1-1-EMRGNCYS 804-674-2481 set not ringing. isdn (due to the current national situation) High Priority. Vick is the contact 7700 Midlo

3:55 pm September 11, 2001
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-3-0-VDOT4 804-328-3094 no dt contact Shelly Harris 804-328-3090 6000 Elko Trk Rd Sandston 0800-1630

3:55 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18790 Assigned to Group Txt: 79-18790

3:55 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18781 Assigned to Group Txt: 79-18781-3-0-HEALTHDE Analog 804-786-5589 can’t make long distance calls Same 0800-1730 1500 E Main St Suite 104 Richmond

3:55 pm September 11, 2001
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e contact 7700 Mid

3:55 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18789 Assigned to Group Txt: 79-18789-1-0-EMRGNCYS 804-674-2481 set not ringing. isdn (due to the current national situation) High Priority. Vick is th

3:55 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18779 Assigned to Group Txt: 79-18779-3-0-MHMR-729 804-767-4565 cant get thru to cell phone 804-467-6307 they get 757-467-6307 contact Sandra Pgh 5001 E Patrick Henry Hw

3:16 pm September 11, 2001
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786-3262 NDT/DEAD(ALL THE PHONES ON THE 1ST FLOOR) 786-8009 NDT/DEAD(HALF OF THE PHONES ON THE 3RD FLOOR) 371-0473 NDT/DEAD

3:16 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18777 Assigned to Group Txt: 79-18777-1-0-DLI

3:15 pm September 11, 2001
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FICE 786-2071 main line. multiple lines are out.no dt. some incoming calls getting thru. bldg wide problem. 900 E Main St 6

3:15 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18778 Assigned to Group Txt: 79-18778-1-0-AGOF

3:15 pm September 11, 2001
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Frm: HelpDeskOut Sub: Incident 18775 Assigned to Group Txt: 79-18775-1-0-VSP 52RTNA289862 4-WIRE CONTROL LINE………..THE PAIR THAT GOES FROM MELFA TO CHESEPEAKE IS OPEN FROM MELFA 27384 LANKFORD HW

3:13 pm September 11, 2001
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