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has not Case Number: C179065 Create Time: 09/11/2001 10:09:13 Severity: 2 – Seriou ********* D [53]

1:39 pm September 11, 2001
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tomer is wanting to know why this case has not Case Number: C179065 Create Time: 09/11/2001 10:09:13 Severity: 2 – Seriou ********* D [51]

1:39 pm September 11, 2001
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5 – a forward, dispatch, or reject has occurred to queue gbita-sam. The customer severity is 2 – Seriou and the priority is TBD. Cas

1:09 pm September 11, 2001
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iate action. Escalation to supervisor in 20 minutes. Notification uses elapsed time adjusted for Business Support Hours (8am – 5pm, Monday – Friday). Case Title Text: SAM error Case Number: C178932 Create Time: 09/11/2001 04:55:24 Severity: 2 – Seriou

12:08 pm September 11, 2001
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