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(24)55:ABS: Tkt:5004439, Sev:2, TIQ:190min, Sname:XXX, CIS Id:13103181, Contact:CHUCK SHEA/CUST @ 8039434444 Note:UABLE TO USE INTERNET//CRT DOWN//PWR VERF//OK TEST//NO ALARMS//NO DBU/ NO CHNGS//UNKN EXT DMARC//DATA APPL//C NOTE FOR ROTI//TANEPHIA

9:25 pm September 11, 2001
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(15)18:ABS: Tkt:5004439, Sev:2, TIQ:189min, Sname:XXX, CIS Id:13103181, Contact:CHUCK SHEA/CUST @ 8039434444 Note:UABLE TO USE INTERNET//CRT DOWN//PWR VERF//OK TEST//NO ALARMS//NO DBU/ NO CHNGS//UNKN EXT DMARC//DATA APPL//C NOTE FOR ROTI//TANEPHIA

9:25 pm September 11, 2001
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(21)52:ABS: Tkt:4997068, Sev:2, TIQ:139min, Sname:XXX, CIS Id:13114419, Contact:ROGER MCCARTY.CUST @ 9499165030 Note:CKT DOWN…PWR VEF..NO ALARM…NO CHG…OK TO TEST…EX DMAR… __ROTI NO ALARMS OUT STANDING..TIFFANY..SMC.

9:25 pm September 11, 2001
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(12)15:ABS: Tkt:4997068, Sev:2, TIQ:139min, Sname:XXX, CIS Id:13114419, Contact:ROGER MCCARTY.CUST @ 9499165030 Note:CKT DOWN…PWR VEF..NO ALARM…NO CHG…OK TO TEST…EX DMAR… __ROTI NO ALARMS OUT STANDING..TIFFANY..SMC.

9:25 pm September 11, 2001
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NGS/XDMRC UKN/C NOTES FOR ROTI STATUS/SMC 2665

9:23 pm September 11, 2001
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(16)47:ABS: Tkt:5003821, Sev:2, TIQ:128min, Sname:ORA, CIS Id:13066941, Contact:DON WEST/CELLPHONE @ 5123508494 Note:LACK OF BANDWITH ON DS3/7 OR 8 MEGS PER SECOND DOWN TO 3 MEGS OK TO TEST/FMS 19235612/ROTI=NO ALARMS

8:04 pm September 11, 2001
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(7)10:ABS: Tkt:5003821, Sev:2, TIQ:128min, Sname:ORA, CIS Id:13066941, Contact:DON WEST/CELLPHONE @ 5123508494 Note:LACK OF BANDWITH ON DS3/7 OR 8 MEGS PER SECOND DOWN TO 3 MEGS OK TO TEST/FMS 19235612/ROTI=NO ALARMS

8:04 pm September 11, 2001
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(17)16:ABS: Tkt:4743850, Sev:2, Opened, Sname:CCE, CIS Id:403877870, Contact:LOYD PUFNOCH – CUST @ 4046769999 Note:CIRCUIT DOWN / OKAY TO TEST / POWER VERIFIED / ON DIAL BACKUP / NO CHA NGES TO EQUIPMENT / NO ALARMS / ROTI SHOWS NO ALARMS OUTSTAND

7:14 pm September 11, 2001
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(19)18:ABS: Tkt:5005300, Sev:2, Opened, Sname:SLTD, PL#:273805001, Contact:NETWRK OP @ 9724051166 Note:CKT DWN/PWR NOT VER/OK TEST/CKT 7468398/ROTI DWN/PL 273805

6:48 pm September 11, 2001
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(16)15:ABS: Tkt:5005214, Sev:2, Opened, Sname:CCE, CIS Id:440017055, Contact:HENRY/CUST @ 9548465801 Note:CKT DOWN DEAD//OK 2 TEST//PWR VRFD//NO ALRMS//NO REC CHNGS//NO X DMRC/ DATA//DLCI-53//NO REC CHNGS//ROTI SHOWS NO REC ALRMS//

5:45 pm September 11, 2001
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22:ABS: Tkt:5005093, Sev:3, Opened, Sname:ATX, CIS Id:199167746, Contact:DON/CUST/EXT.3348 @ 6106683000 Note:ONE WAY AUDIO/CDR-4:37 PM E-TIME/SPRINT-COMPLETS/LATA-COMPLETES HMSW-210-002/TRUNK STAT:UNAVAIABLE/TRUNK GROUP-UNAVAIABLE/ROTI-

5:01 pm September 11, 2001
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21:ABS: Tkt:5005069, Sev:3, Opened, Sname:AIRT, CIS Id:419935251, Contact:ERIC @ 6145612168 Note:CUST REC FAST BUSY/CDR=1332EDT/NON INTRUSIVE TEST/HSW 521-002/OSW 520- 003/TRUNK 1048/SMC DID DUP TRBL/CLL CMPLT OVER MCI/ROTI & TRUNK STAT

4:27 pm September 11, 2001
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MARC; OK TO TEST; NO ALARMS IN ROTI…….KARIM/SM

4:10 pm September 11, 2001
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(27)28:ABS: Tkt:4930943, Sev:2, TIQ:130min, Sname:XXX, CIS Id:13091539, Contact:TOM MAYER//CUST @ 8157867804 Note:CKT BOUNCING//OK TEST//NO CHNGS//NO ALARMS//NO DBU//NO EDMARC//PWR VRF D/ROTI STS – NO ALARMS INDI

3:45 pm September 11, 2001
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(18)90:ABS: Tkt:4930943, Sev:2, TIQ:130min, Sname:XXX, CIS Id:13091539, Contact:TOM MAYER//CUST @ 8157867804 Note:CKT BOUNCING//OK TEST//NO CHNGS//NO ALARMS//NO DBU//NO EDMARC//PWR VRF D/ROTI STS – NO ALARM

3:45 pm September 11, 2001
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HENDRICKSON/VM @ 9529343709 Note:CKT DOWN/POWER VERF/NO CHANGES/NO ALARMS/OK TO TEST/CUST IS ABLE TO AC CESS THE INTERNET/ROTI SHOWING NO ALARMS OUTSTANDING

2:42 pm September 11, 2001
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(10)82:ABS: Tkt:5004059, Sev:2, TIQ:134min, Sname:XXXX, CIS Id:13096623, Contact:CORY HENDRICKSON/VM @ 9529343709 Note:CKT DOWN/POWER VERF/NO CHANGES/NO ALARMS/OK TO TEST/CUST IS ABLE TO AC CESS THE INTERNET/ROTI SHOWING NO ALA

2:42 pm September 11, 2001
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(6)20:ABS: Tkt:5004689, Sev:2, Opened, Sname:OXY, CIS Id:409454741, Contact:NE1 @ 7138525730 Note:REMOTE DOWN/DLCI?/POWER VERF?/NO CHANGES/ALARMS?/DEMARC?/DBU?/OK TO TEST/ROTI SHOWING CKT UP

2:15 pm September 11, 2001
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(1)41:ABS: Tkt:5004689, Sev:2, Opened, Sname:OXY, CIS Id:409454741, Contact:NE1 @ 7138525730 Note:REMOTE DOWN/DLCI?/POWER VERF?/NO CHANGES/ALARMS?/DEMARC?/DBU?/OK TO TEST/ROTI SHOWING CKT UP

2:15 pm September 11, 2001
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(23)13:ABS: Tkt:5004286, Sev:2, Opened, Sname:GTLD, PL#:366811001, Contact:CRAIG/CUST @ 8884836651 Note:CKT DOWN DEAD//FAYETTE – 195 INDUSTRY//OK 2 TEST//PWR VRFD//NO ALRMS// NO REC CHNGS//NO X DMRC//DATA//ROTI SHOWS NO REC ALARMS

2:06 pm September 11, 2001
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VER/CHNG SETTINGS/NO EX DEMARC/DBU/ DATA/NON INTRUSIVE TESTING ONLY/ROTI:NO RECORDED ALARMS OUT

2:06 pm September 11, 2001
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(1)76:ABS: Tkt:4950184, Sev:3, TIQ:137min, Sname:XXXX, CIS Id:13106018, Contact:JACOB COZART/CELL @ 4789600078 Note:CUST UNABLE TO REC INCOM EMAIL/PWR VER/CHNG SETTINGS/NO EX DEMARC/DBU/ DATA/NON INTRUSIVE TESTING ONLY/ROTI:NO RECORDED ALARMS OUT

2:05 pm September 11, 2001
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(26)15:ABS: Tkt:5004286, Sev:2, Opened, Sname:GTLD, PL#:366811001, Contact:CRAIG/CUST @ 8884836651 Note:CKT DOWN DEAD//FAYETTE – 195 INDUSTRY//OK 2 TEST//PWR VRFD//NO ALRMS// NO REC CHNGS//NO X DMRC//DATA//ROTI SHOWS NO REC ALARMS

2:04 pm September 11, 2001
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(20)28:ABS: Tkt:5004457, Sev:2, Opened, Sname:GAP, CIS Id:415669417, Contact:MIKE/IBM NOC OPT 2 @ 8003422568 Note:UNABLE TO CONNECT TO STORE/ CUST SUSPECT POWER ISSUE/ PWR NOT VFD ATT/ PER ROTI, NUA SW STATUS=DOWN/

1:50 pm September 11, 2001
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(8)02:ABS: Tkt:5000827, Sev:2, Dur:20hr, Sname:XXX, CIS Id:406049993, Contact:PETER ISAACSON/CUST @ 6076644847 Note:NUA#31103835400553//REMOTE/NON INTRUSIVE TESTING ONLY//INTRUSIVE TEST AFTER 1900EDT//DELCI#140/EQUIP-ROUTER/PWR VERF/ROTI UNAVAIL.

11:49 am September 11, 2001
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