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John please call Stamford NCC ; video setups requested. Jerry x4410

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John please call Stamford NCC ; video setups requested. Jerry x4410

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(32)Ron Shoster requsted you join bridge 3000. 913-534-5555 Ext. 3000.Thanks, NCC

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2of2:PRT-ASA: 58, SL 100%, OCC: 82%. NCC/b

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2of2:PRT-ASA: 58, SL 100%, OCC: 82%. NCC/b

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Stats (overall): ATT: 161791, ANS: 130362, ABD: 1446, BSY: 16983, ASA: 101, SL: 55%, OCC: 86%, HT: 420. NCC/b

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Stats (overall): ATT: 161791, ANS: 130362, ABD: 1446, BSY: 16983, ASA: 101, SL: 55%, OCC: 86%, HT: 420. NCC/b

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2of2:ASA: 32, SL: 79%, OCC: 89%, HS-ASA: 66, SL: 96%, OCC: 88%, PRT-ASA: 58, SL 100%, OCC: 82%. NCC/b

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2of2:ASA: 32, SL: 79%, OCC: 89%, HS-ASA: 66, SL: 96%, OCC: 88%, PRT-ASA: 58, SL 100%, OCC: 82%. NCC/b

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2of2:ASA: 32, SL: 79%, OCC: 89%, HS-ASA: 66, SL: 96%, OCC: 88%, PRT-ASA: 58, SL 100%, OCC: 82%. NCC/b

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2of2:ASA: 32, SL: 79%, OCC: 89%, HS-ASA: 66, SL: 96%, OCC: 88%, PRT-ASA: 58, SL 100%, OCC: 82%. NCC/b

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Stats (overall): ATT: 161791, ANS: 130362, ABD: 1446, BSY: 16983, ASA: 101, SL: 55%, OCC: 86%, HT: 420. NCC/b

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Stats (overall): ATT: 161791, ANS: 130362, ABD: 1446, BSY: 16983, ASA: 101, SL: 55%, OCC: 86%, HT: 420. NCC/b

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XMSR STATS: Total Calls Offered: 12, Answered: 7, Abandoned: 5. NCC/XM

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ATTENDANCE/ADHERENCE: CVG ATT: 91%, ADH: 91%, BOISE ATT: 88%, ADH: 95%, WEST ATT: 89%, ADH: 89%. NCC/b

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ATTENDANCE/ADHERENCE: CVG ATT: 91%, ADH: 91%, BOISE ATT: 88%, ADH: 95%, WEST ATT: 89%, ADH: 89%. NCC/b

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ATTENDANCE/ADHERENCE: CVG ATT: 91%, ADH: 91%, BOISE ATT: 88%, ADH: 95%, WEST ATT: 89%, ADH: 89%. NCC/b

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ATTENDANCE/ADHERENCE: CVG ATT: 91%, ADH: 91%, BOISE ATT: 88%, ADH: 95%, WEST ATT: 89%, ADH: 89%. NCC/b

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ATTENDANCE/ADHERENCE: CVG ATT: 91%, ADH: 91%, BOISE ATT: 88%, ADH: 95%, WEST ATT: 89%, ADH: 89%. NCC/b

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ATTENDANCE/ADHERENCE: CVG ATT: 91%, ADH: 91%, BOISE ATT: 88%, ADH: 95%, WEST ATT: 89%, ADH: 89%. NCC/b

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FYI: Convergys is no longer assisting with Technical call volume. NCC/b

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FYI: Convergys is no longer assisting with Technical call volume. NCC/b

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FYI: Convergys is no longer assisting with Technical call volume. NCC/b

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FYI: Convergys is no longer assisting with Technical call volume. NCC/b

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UPDATE: Bomb threat in Pharr. The Convergys Threat Task Force has deemed this to be a non-credible threat. VT# 249097, Case# 157879. NCC/b

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