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(29)04:ABS: Tkt:5004112, Sev:2, TIQ:4min, Queue:KCMC, Cust Name: DEPT OF VETERANS AFFAIRS/NCA

4:27 pm September 11, 2001
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Joelene Iorillo@PROGRESSIVE-1130 Call Stats-CLRU SVL% 84 NCA% 2 DT SVL% 91 NCA% 3 PS SVL% 87 NCA% 1

12:01 pm September 11, 2001
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Meat DEN 3198942 Ed Andrade 303-843-7935 Sev1 NCA Firm order 15621 did not flow

8:02 am September 11, 2001
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