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FYI: HD000508939 Pri: High Group: Revenue Mgmt Status: Assigned Type: REVENUE MANAGEMENT Sum: RO – PROD004 Phone: (214) 792-7250 Loc: HDQ

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HD000508931 Pri: High Group: Financial Acct Type: CAS Sum: AP – PAPR402 Phone: (214) 792-7250 Loc: HDQ

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FYI: HD000508931 Pri: High Group: Financial Acct Status: Assigned Type: CAS Sum: AP – PAPR402 Phone: (214) 792-7250 Loc: HDQ

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Frm: ClearSupport@NortelNetworks.com Sub: Outage Report @ CUST LOC on 09/11/2001 11:00:00 for 7 hrs, 24 Txt: Subject: Outage Report @ CUST LOC on 09/11/2001 11:00:00 for 7 hrs, 24 mins, Outage 100% on DMS-100 running release MCI00018 Nick S

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| WorldCom Purchasing LLC (Access); Nortel Networks – Richardson | CUST LOC | Nick Sanzone | E1 | Switching | DMS-

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AX01-11906 Loc:BU

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111/ 8 hr/ 253205425/ 1043/ Pitt County Memorial/ 2100 Stantonsburg Rd/ Greenville/ Matt Pilgreen RX/ 252-816-4256/ 09/11/2001 20:56 lemoore – MS 2000 loc: 1E Drawer 3 had failed and needs maint they have

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FYI: HD000508809 Pri: High Group: Financial Acct Status: Assigned Type: CAS Sum: AP – PAPR402 Phone: (214)792-7250 Loc: HDQ

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HD000508809 Pri: High Group: Financial Acct Type: CAS Sum: AP – PAPR402 Phone: (214)792-7250 Loc: HDQ

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HD000508777 Pri: High Group: Intel Services – NT Type: Metaframe Sum: Unable to Login to Metaframe Phone: (214) 792-3300 Loc: HDQ

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AX01-11905 Loc:3201 LANDOVER

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SEV:2 RESTORE:FONT ORTHOPEDICS DEPT ALL TERMINALS DOWN*LOC:

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WFLA-WxWarn@eastern.weatherwarn.net| Hurricane Probabilities Atlantic|@ 11 PM EDT 0300Z THE DEP CNTR WAS LOC BY LAT 25 4 N. LON 84 6 W.

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SEV:2 RESTORE:GA IDXRad Trans Reports Down -Attachmate Problem?*LOC:ROC Georgia*STATUS:Se

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** Escalation PM197452 Sev: 2 Grp: giant-l bss team 1 Loc: headquarters Name: ti

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not heard from FST yet pls repage. Ms 2k loc. 8Main South //……….Don Rx reporting

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SEV:1 RESTORE:GA IDXRad Trans Reports Down -Attachmate Problem?*LOC:ROC Georg

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SEV:1 RESTORE:GA IDXRad Trans Reports Down -Attachmate Problem?*LOC:ROC Georg

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SEV:1 RESTORE:GA IDXRad Trans Reports Down -Attachmate Problem?*LOC:ROC Ge

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SEV:1 RESTORE:GA IDXRad Trans Reports Down -Attachmate Problem?*LOC:ROC Georg

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SEV:1 RESTORE:GA IDXRad Trans Reports Down -Attachmate Problem?*LOC:ROC Georg

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SEV:1 RESTORE:GA IDXRad Trans Reports Down -Attachmate Problem?*LOC:ROC Georgia*STATUS

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/ 3090/ Baptist Medical Cent/ 800 Montclair Rd/ Birmingham/ Don Mock Rx/ 205-592-5245/ cust has not heard from FST yet pls repage. Ms 2k loc. 8Main South //……….Don Rx reporting

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AX01-11902 Loc:3201 LANDOVER ST ,ASPEN HO

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FYI: HD000508691 Pri: High Group: Ground Ops Status: Assigned Type: FLIGHT TRACKING Sum: FL – PFLM380 Phone: (214)792-7250 Loc: HDQ

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