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CentiSTAR 73: HEL

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MSN 058 hel

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ATE BLOOD TO HEL

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Frm: Cathy Lewis Sub: Txt: ON BEHALF OF “UNITED HOME CARE” AND OUT OF YOUR GOOD WILL WE ASK THAT YOU DONATE BLOOD TO HEL

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xperiencing major conjestion. Please call only for emergencies at 203-961-2888, 203-961-2719 or 203-961-2722. Periodic Updates will be sent. Thanks. Hel

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Periodic Updates will be sent. Thanks. Hel

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s. Hel

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p Desk phone system is experiencing major conjestion. Please call only for emergencies at 203-961-2888, 203-961-2719 or 203-961-2722. Periodic Updates will be sent. Thanks. Hel

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(1 of 2) Management Notify Update: Due to U.S. crisis, the Hel

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-961-2722. Periodic Updates will be sent. Thanks. Hel

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Frm: VMS Paging Sub: Web sites are down. Txt: URGENT Hel

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MSN 103 hel

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[CallLog.CallType] = Hardware [CallLog.CallID] = 00086353 [CallLog.CustID] = HWen [CallLog.CallDesc] = user purchased a laptop (hel

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PER MAJOR COOK AT 1330 HRS TODAY A OPERATIONS DIVISION SUPERVISORS MEETING WILL BE HEL

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -ATC Hel

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RESOLUTION SEV1 – Des Moines – BOOS (mainframe app) Ticket # 84484 8:12/11:00 SLI=Y ETR=11:00 I: Credit authorization is down. Escalation: Chris Epple / Acxiom Contact: Jack Abramson@515-252-7800-3605 Sherry@512-248-7953 -ATC Hel

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MSN 023 hel

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“Correction/Resolved” Sev1 Cleveland NAPS #HO84418 I: NAPS is down R: Batch job went down E: NAPS Support team Jeff@Helpdesk 1-512-248-4845 -ATC Hel

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