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1/02:****NEW-TKT**** TYPE: Major OP: 09/12/01 00:18:14 Tkt: NOC000000084887 STAT: WIP SITE: PROB: ADSL-MIA-DSG reports DSLAM (PCDATA) outage in South Florida, Miami area. ETR: 0100 12 Sept 2001

12:18 am September 12, 2001
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“Hardy, Avery” <|KFNA (Network) Lost connectivity to Fresno, CA Reported problem to AT&T No ETR.

10:38 pm September 11, 2001
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Shawn_Romrell@icgcom.com||NSA FIBER CUT AFFECTING RING OC48 1001, OC48 1002 AND OC12 1003. IRIS TICKET 13689 Contractor, Jack is on site and has found the cut at Mcgregor and Fannin. They are trying to find slack to begin splicing. No ETR y

10:35 pm September 11, 2001
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Shawn_Romrell@icgcom.com||NSA FIBER CUT AFFECTING RING OC48 1001, OC48 1002 AND OC12 1003. IRIS TICKET 13689 Contractor, Jack is on site and has found the cut at Mcgregor and Fannin. They are trying to find slack to begin splicing. No ETR y

10:35 pm September 11, 2001
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Shawn_Romrell@icgcom.com||NSA FIBER CUT AFFECTING RING OC48 1001, OC48 1002 AND OC12 1003. IRIS TICKET 13689 Contractor, Jack is on site and has found the cut at Mcgregor and Fannin. They are trying to find slack to begin splicing. No ETR y

10:35 pm September 11, 2001
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Shawn_Romrell@icgcom.com||NSA FIBER CUT AFFECTING RING OC48 1001, OC48 1002 AND OC12 1003. IRIS TICKET 13689 Contractor, Jack is on site and has found the cut at Mcgregor and Fannin. They are trying to find slack to begin splicing. No ETR y

10:35 pm September 11, 2001
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DUTYMGR> NCO ALL: SEV1 D03DB025 has notes unavailable as of 20:15 MT. Support has been contacted and is working to resolve. No ETR. – 1-866-814-2831

10:34 pm September 11, 2001
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DUTYMGR> NCO ALL: SEV1 D03DB025 has notes unavailable as of 20:15 MT. Support has been contacted and is working to resolve. No ETR. – 1-866-814-2831

10:34 pm September 11, 2001
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Automation

10:16 pm September 11, 2001
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Automation

10:16 pm September 11, 2001
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Automation

10:16 pm September 11, 2001
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(2of2) MC NOTIFICATIONStart@20:14ETR:20:14

10:00 pm September 11, 2001
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Tkt:19508160Sev1Impact:NONEClient:GMACSys:GDODProb:NO PROBLEM WITH OLSIP2CR PER IMS SUPPORT. REGIONS JUST WAITING FOR WORK.Esc.Team:SMC NOTIFICATIONStart@20:14ETR:20:14

10:00 pm September 11, 2001
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Tkt:19508160Sev1Impact:NONEClient:GMACSys:GDODProb:NO PROBLEM WITH OLSIP2CR PER IMS SUPPORT. REGIONS JUST WAITING FOR WORK.Esc.Team:SMC NOTIFICATIONStart@20:14ETR:20:14

10:00 pm September 11, 2001
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925-675-4051 Per Lorraine Kovin, Router issued in CTC- TSD is affected. NO ETR!

9:57 pm September 11, 2001
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1380058 Sev 2 Multiple Call Centers are not able to access Mech ETR 8172153077 Renetta Green

9:51 pm September 11, 2001
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Tkt:19508160Sev1Impact:outageClient:GMACSys:GDODProb:OLSIP2CR ims hung on DY1BEsc.Team:SMC NotifictionStart@20:14ETR:90 min

9:51 pm September 11, 2001
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Tkt:19508160Sev1Impact:outageClient:GMACSys:GDODProb:OLSIP2CR ims hung on DY1BEsc.Team:SMC NotifictionStart@20:14ETR:90 min

9:50 pm September 11, 2001
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Tkt:19508160Sev1Impact:outageClient:GMACSys:GDODProb:OLSIP2CR ims hung on DY1BEsc.Team:SMC NotifictionStart@20:14ETR:90 min

9:50 pm September 11, 2001
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ISHD1379361 – Retail-Southeast – 156 Oxmoor Court Birmingham AL. Store now has connectivity. IT Surveillance is still monitoring the circuit. No ETR. – – 1.800.808.1058 options 2,1,

8:51 pm September 11, 2001
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SempraHelp@sempra.com||OUTAGE – cs1005.sdge.com having FTP connectivity problems. LAN group working on it. No ETR. Ticket #1826106

8:40 pm September 11, 2001
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SempraHelp@sempra.com||OUTAGE – cs1005.sdge.com having FTP connectivity problems. LAN group working on it. No ETR. Ticket #1826106

8:40 pm September 11, 2001
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SempraHelp@sempra.com||OUTAGE – cs1005.sdge.com having FTP connectivity problems. LAN group working on it. No ETR. Ticket #1826106

8:40 pm September 11, 2001
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SempraHelp@sempra.com||OUTAGE – cs1005.sdge.com having FTP connectivity problems. LAN group working on it. No ETR. Ticket #1826106

8:40 pm September 11, 2001
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SempraHelp@sempra.com||OUTAGE – cs1005.sdge.com having FTP connectivity problems. LAN group working on it. No ETR. Ticket #1826106

8:40 pm September 11, 2001
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